Cross-Border Road Freight Specialist

Kuehne + Nagel; Dale Abbey; On-site; GBP 42,000 - 56,000; Full time

Job summary

Kuehne+Nagel is seeking a Road Logistics Cross Border Specialist in Dale Abbey, Derbyshire, UK to manage cross-border road freight across Europe, ensure compliant transport solutions, and provide excellent customer service.

You will work with customers, carriers, customs teams, and colleagues to plan shipments, prepare documentation, and monitor movements from origin to destination, handling exceptions and building strong partnerships.

Qualifications

• Experience in road freight, transport planning or logistics operations.
• Knowledge of customs processes and import/export documentation requirements.
• Ability to prepare quotations and coordinate transport solutions.
• Strong customer service and stakeholder management skills.
• Excellent organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Good working knowledge of Microsoft Office, particularly Excel.

Responsibilities

• Manage international road freight shipments, including import, export, cross-trade, and domestic distribution movements.
• Coordinate transport planning activities and ensure accurate communication with operational teams, carriers, and network partners.
• Create and manage transport documentation, manifests, GMRs, ferry bookings, and shipment-related records.
• Provide spot and lane quotations, identifying the most effective and competitive transport solutions.
• Support the onboarding of new customers, including SOP creation and operational implementation activities.
• Monitor shipments from origin to destination, proactively managing exceptions and communicating updates to stakeholders.
• Support customs-related activities by ensuring accuracy of documentation and compliance with import and export requirements.
• Build strong relationships with customers, hauliers, sales teams, and internal stakeholders to deliver exceptional service performance.

Skills

Road freight experience

Transport planning

Freight forwarding

Logistics operations

Customer service

Stakeholder management

Excel

Tools

Excel

Job description

Kuehne+Nagel is seeking a Road Logistics Cross Border Specialist in Dale Abbey, Derbyshire, UK to manage cross-border road freight across Europe, ensure compliant transport solutions, and provide excellent customer service.

You will work with customers, carriers, customs teams, and colleagues to plan shipments, prepare documentation, and monitor movements from origin to destination, handling exceptions and building strong partnerships.