CRM Lifecycle Specialist — Hybrid, AI-Powered Campaigns

Ledger; Greater London; Hybrid; GBP 45,000 - 75,000; Full time

Benefits offered by this job

Hybrid work policy

Health and Life Insurance

Shareholder opportunities

Commuter allowance

Learning & Development

Job summary

Ledger’s CRM Lifecycle Specialist role focuses on end‑to‑end campaign delivery across multiple channels, coordinating content, design, localization, tracking and cross‑team collaboration. The position emphasizes AI‑assisted workflows and hands‑on process optimization within a hybrid work model.

Ideal candidates bring 2+ years in CRM/marketing automation, experience with leading platforms, and strong English communication.

Qualifications

• 2+ years of CRM / marketing automation experience.
• Experience with Marketing Automation Platforms such as Braze, Eloqua, Salesforce Marketing Cloud, Pardot, Marketo and HubSpot.
• Experience or understanding of AI tools such as Cursor/Claude/Gemini.
• Highly proficient in spoken and written English.

Responsibilities

• Campaign delivery: Create, manage, analyze and optimize multi‑channel marketing campaigns.
• End‑to‑end campaign/program build management: Initiate and own cross‑team collaboration from content creation to delivery.
• Delivery process optimization: Find ideas to automate and improve internal processes with routine analysis.
• Cross‑Functional collaboration: Work with product, marketing, sales, and analytics teams to deliver a high volume of campaigns.

Skills

CRM/Marketing automation

English proficiency

AI tools familiarity

Tools

Braze

Eloqua

Salesforce Marketing Cloud

Pardot

Marketo

HubSpot

Cursor

Claude

Gemini

Job description

Ledger’s CRM Lifecycle Specialist role focuses on end‑to‑end campaign delivery across multiple channels, coordinating content, design, localization, tracking and cross‑team collaboration. The position emphasizes AI‑assisted workflows and hands‑on process optimization within a hybrid work model.

Ideal candidates bring 2+ years in CRM/marketing automation, experience with leading platforms, and strong English communication.