CRM Lifecycle Specialist: AI-Driven Campaigns & Hybrid Work

INKcredible Design & Printing; Greater London; Hybrid; GBP 40,000 - 65,000; Full time

Benefits offered by this job

Flexible hybrid work

Health and Life Insurance

Commuter allowance

Share options

Learning & Development

Job summary

Ledger seeks a CRM Lifecycle Specialist to own end-to-end CRM campaigns across multiple channels. You will work with product marketing, legal and localisation to bring campaigns to life, using AI tools to speed delivery while ensuring high quality results. A hybrid work style supports flexible collaboration with global teams.

The role focuses on building scalable campaigns, analysing outcomes and optimising processes. Strong English skills are essential.

Qualifications

• CRM / marketing automation experience required.
• Familiarity with AI tools is advantageous.
• Excellent written and spoken English communication.

Responsibilities

• Campaign delivery: Create, manage, analyze and optimize multi-channel marketing campaigns.
• End-to-end campaign build management: Coordinate content, design, localisation, tracking and delivery across teams.
• Delivery process optimization: Identify automation opportunities and improve internal processes.
• Cross-functional collaboration: Partner with product, marketing, sales and analytics to deliver high-volume campaigns.

Skills

CRM experience

English fluency

AI tools knowledge

Tools

Braze

Eloqua

Salesforce Marketing Cloud

Pardot

Marketo

HubSpot

Cursor

Claude

Gemini

Job description

Ledger seeks a CRM Lifecycle Specialist to own end-to-end CRM campaigns across multiple channels. You will work with product marketing, legal and localisation to bring campaigns to life, using AI tools to speed delivery while ensuring high quality results. A hybrid work style supports flexible collaboration with global teams.

The role focuses on building scalable campaigns, analysing outcomes and optimising processes. Strong English skills are essential.