CRM Consultant

JR United Kingdom; London; On-site; GBP 40,000 - 80,000; Full time

Job summary

An established industry player is seeking an experienced CRM Consultant for a dynamic 3 to 6-month contract. This role involves designing and implementing data-driven customer journeys using leading platforms, while collaborating with cross-functional teams to enhance campaign performance. The successful candidate will have a proven track record in delivering impactful CRM strategies and will play a key role in driving high-profile initiatives. If you are passionate about leveraging data to create personalized experiences and enjoy working in a fast-paced environment, this opportunity is perfect for you.

Qualifications

• Experience in delivering CRM strategies and campaigns in consultancy roles.
• Ability to collaborate with data teams for actionable CRM strategies.

Responsibilities

• Design and implement data-driven customer journeys using Braze and Bloomreach.
• Collaborate with teams to translate business goals into effective CRM strategies.

Skills

CRM Strategy

Lifecycle Marketing

Segmentation

Personalisation

Marketing Automation

Stakeholder Management

Tools

Braze

Bloomreach

Job description

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A leading data and business consultancy is looking for a is looking for an experienced CRM Consultant to support several key client projects. This 3 to 6-month contract offers the chance to play a hands-on role in delivering impact across high-profile, fast-moving initiatives.

What You’ll Do:

• Design and implement personalised, data-driven customer journeys using Braze and Bloomreach.
• Collaborate with cross-functional teams to translate business goals into effective CRM strategies.
• Offer platform-specific expertise and recommend best practices to enhance campaign performance.
• Evaluate campaign results and deliver clear, actionable insights to key stakeholders

What We’re Looking For:

• Demonstrated success delivering CRM strategies and campaigns within consultancy or client-facing roles.
• Deep understanding of lifecycle marketing, segmentation, personalisation, and marketing automation.
• Skilled in collaborating with data teams to turn customer insights into actionable CRM strategies.
• Strong communicator with proven ability to manage and influence stakeholders at all levels.

Experience of using Braze & Bloomreach is essential for this role.

Some onsite presence in London may be required.