Crisis Support Administrator – SARC (Flexible Hours)

Mountain Healthcare Limited; Lincoln; On-site; GBP 27,000 - 32,000; Full time

Job summary

Mountain Healthcare Limited is seeking a Flexible Administrator/Crisis Worker to join Spring Lodge SARC in Lincoln, with occasional travel to other Midlands locations. Hours are varied and shifts cover 24/7.

The role provides essential support to victims of sexual assault, acting as advocate for patients, preparing for forensic procedures and coordinating care pathways and daily service delivery. You will be the first point of contact, handle administration, liaise with police and health

Qualifications

• Experience in a supportive or customer-focused environment.
• Knowledge and understanding of Safeguarding Children and Adults.
• Knowledge and understanding of Confidentiality.
• Experience completing administrative duties.

Responsibilities

• 1st point of contact for service users.
• Administration and support of service users and families, including preparing the patient and assisting in collecting forensic evidence.
• Support the SARC Manager with day-to-day running of the centre.
• Maintain high standard of DNA anticontamination between forensic cases (cleaning).
• Assist patients and liaise with agencies regarding service user pathways.
• Assist with preparation and advocacy during time at the SARC.
• Liaise with Police, NHSE, ISVA and Social Services.
• Be a key player within the SARC team and wider company network.

Skills

Good IT skills

Customer-focused

Safeguarding knowledge

Confidentiality knowledge

Administrative duties

Job description

Mountain Healthcare Limited is seeking a Flexible Administrator/Crisis Worker to join Spring Lodge SARC in Lincoln, with occasional travel to other Midlands locations. Hours are varied and shifts cover 24/7.

The role provides essential support to victims of sexual assault, acting as advocate for patients, preparing for forensic procedures and coordinating care pathways and daily service delivery. You will be the first point of contact, handle administration, liaise with police and health