Adult & Paediatric Crisis Support Specialist

Mountain Healthcare Ltd; Stoke-on-Trent; On-site; GBP 50,000 - 70,000; Full time

Benefits offered by this job

Enhanced sickness pay

Enhanced Maternity Pay

Pension Scheme

Well-being programme

Job summary

Mountain Healthcare Ltd is seeking a Paediatric & Adult Administrator/Crisis Worker to support Sexual Assault Referral Centre services across the UK. The role covers administration, patient preparation, advocacy, and liaison with agencies, including night and weekend shifts on a zero-hours basis.

Location: The Grange SARC, Staffordshire; prior DBS and standard checks required; female applicants only as per statutory exemptions.

Qualifications

• Knowledge of confidentiality and safeguarding principles.
• Ability to work in a multi-agency setting and liaise with partner organisations.
• Strong interpersonal and communication skills.
• IT literacy with standard office software and collaboration tools.

Responsibilities

• Provide telephone information and support to service users.
• Assist in administration and management for adult or paediatric cases.
• Prepare patients and assist in collecting forensic evidence where needed.
• Support use of examination tools and provide advocacy to patients and families.

Skills

Confidentiality

Multi-agency liaison

Interpersonal skills

IT literacy (Word, Excel, Teams)

Full UK driving licence

Education

GCSE English and Maths

Job description

Mountain Healthcare Ltd is seeking a Paediatric & Adult Administrator/Crisis Worker to support Sexual Assault Referral Centre services across the UK. The role covers administration, patient preparation, advocacy, and liaison with agencies, including night and weekend shifts on a zero-hours basis.

Location: The Grange SARC, Staffordshire; prior DBS and standard checks required; female applicants only as per statutory exemptions.