Crematorium Operations & Services Assistant

Life Services Group; Sheffield; Hybrid; GBP 23,000 - 31,000; Full time

Benefits offered by this job

Up to 25 days annual leave

Annual bonus up to £300–£500

4% matched pension

Life assurance 2x salary

Employee discounts and eyecare

On-site parking

Job summary

CMG, part of Life Services Group, is seeking a Crematorium Assistant at Grenoside Crematorium to support cremation operations, chapel services, grounds maintenance and admin duties. The role requires empathy, IT literacy for bookings and strong customer-facing experience.

The ideal candidate will work across crematorium operations, ensuring respectful service delivery and accurate record-keeping, while contributing to a compassionate family experience.

Qualifications

• Certified Cremator Technician with experience in crematorium operations.
• Strong interpersonal skills and empathetic communication with families.
• Physically fit and able to perform manual tasks including grounds maintenance.
• Comfortable using IT systems for bookings and administrative tasks.

Responsibilities

• Operate cremation equipment to high standards and maintain records.
• Support chapel services, set up seating and AV equipment, welcome families.
• Maintain crematorium grounds and memorial areas, ensuring cleanliness and presentation.
• Assist families with memorial enquiries and provide compassionate guidance.
• Manage service bookings, maintain records, and handle invoicing.

Skills

Interpersonal skills

Empathetic communication

Manual tasks

IT systems

Education

Cremator Technician certification

Tools

Booking IT systems

Job description

CMG, part of Life Services Group, is seeking a Crematorium Assistant at Grenoside Crematorium to support cremation operations, chapel services, grounds maintenance and admin duties. The role requires empathy, IT literacy for bookings and strong customer-facing experience.

The ideal candidate will work across crematorium operations, ensuring respectful service delivery and accurate record-keeping, while contributing to a compassionate family experience.