Casual Crematorium Assistant

Kallidus Recruit; Basingstoke; Hybrid; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Up to 22 days annual leave

4% matched pension

MyStaffShop discounts

Eyecare support

Flu jab reimbursement

24/7 Employee Assistance Programme

Ongoing training and apprenticeships

Free on-site parking

Job summary

CMG is recruiting a Casual Crematorium Assistant for Basingstoke Crematorium. The role covers chapel services, grounds maintenance and admin, including operating cremation equipment as a qualified Cremator Technician.

You will work on a casual, 0-hour contract with a salary of £13.12 per hour, contributing to respectful, compassionate service for families. We value multi-skilled individuals who can adapt to varied tasks, from bookings and invoicing to site upkeep, while upholding strict health

Qualifications

• Certified Cremator Technician with crematorium operations experience.
• Strong interpersonal skills and empathy when dealing with families.
• Physically fit for manual tasks including grounds maintenance.
• Comfortable using IT systems for bookings and administrative tasks.
• Experience in customer-facing roles (hospitality, care, retail, bereavement).

Responsibilities

• Operate cremation equipment to high standards and maintain records.
• Support chapel services, set up seating, A/V, and welcome families.
• Maintain crematorium grounds and memorial areas, keeping them clean and presentable.
• Assist families with memorial enquiries with compassionate guidance.
• Manage service bookings, records and invoicing.
• Respond to phone and email enquiries professionally.
• Adhere to health and safety regulations, using PPE and reporting hazards.

Skills

Empathy

Interpersonal skills

IT for bookings

Manual tasks

Customer-facing

Cremator Technician

Education

Certified Cremator Technician

Job description

Position: Casual Crematorium Assistant
Location: Basingstoke Crematorium
Job Type: Casual - 0 hour contracts
Salary: £13.12 per hour

Are you a compassionate and detail-oriented professional, experienced in crematorium operations? We are seeking a Casual Crematorium Assistant to join our team at Basingstoke Crematorium . This multi-skilled role covers all aspects of crematorium operations, including chapel services, grounds maintenance, administrative duties, and operating cremation equipment as a qualified Cremator Technician.

Why This Role Matters

At CMG, we are committed to providing respectful, dignified, and professional services to families during times of loss. As a Casual Crematorium Assistant, you will ensure that our services run smoothly, cremations are handled accurately, and families are treated with care and compassion.

The Role

As a Crematorium Assistant, you will provide expert support across the crematorium, ensuring that services are conducted professionally, cremations are carried out with respect, and administrative tasks are efficiently managed.

Key Responsibilities:

• Operate cremation equipment to the highest standards, maintaining accurate records.
• Support chapel services, including setting up seating, audio/visual equipment, and welcoming families.
• Maintain the crematorium grounds and memorial areas, ensuring they are clean and well-presented.
• Assist families with memorial enquiries, providing compassionate guidance.
• Manage service bookings, maintain accurate records, and handle invoicing.
• Respond to telephone and email enquiries with professionalism.
• Adhere to health and safety regulations, using PPE correctly and reporting hazards.

About You

We’re looking for someone who:

• Is a certified Cremator Technician with experience in crematorium operations.
• Has strong interpersonal skills and communicates empathetically with families.
• Is physically fit and capable of performing manual tasks, including grounds maintenance.
• Is comfortable using IT systems for bookings and administrative tasks.
• Has experience in a customer-facing role (hospitality, care, retail, bereavement).
• Is eager to learn and adaptable to a multi-skilled role.

What you can expect from us

We're committed to a supportive environment and benefits that help you feel valued as part of the Dignity Funeral Directors team.

• Time to recharge – Up to 22 days' annual leave (pro-rata) plus bank holidays.
• Planning for your future – 4% matched pension.
• Everyday savings – MyStaffShop discounts, eyecare support and flu jab reimbursement.
• Support when you need it – 24/7 Employee Assistance Programme, occupational health and confidential counselling.
• Learn and grow – Ongoing training, internal learning pathways and apprenticeships.
• Making work easier – Free on-site parking at most locations

Why CMG

CMG cares for 45 crematoria and 12 cemetery sites across the UK, serving communities for over 150 years. Our work is about looking after places that matter to families and communities for generations. As part of Life Services Group, CMG shares the same three commitments as every one of our brands: meaningful purpose, helping families remember the people they love; grow with us, through training, support and pride in specialist work; and shape the future, by making crematoria and cemetery care more modern, sustainable and human.

CMG is part of Life Services Group; alongside Dignity Funeral Directors, Simplicity Cremations, Dignity Legal Services and Farewill. Together, we are building a group that can support families across more of the end-of-life journey, while each brand keeps the name, identity and specialist focus people already know. For CMG, that means more investment in modern facilities, better tools and stronger support for local teams, so colleagues can grow with us and continue caring for the places families trust.

You’ll be part of a close-knit local team who look after each other, the families we serve and the places in our care. No two days are the same, and the work you do is noticed, valued and part of shaping a better experience for communities for generations to come.

If you want meaningful work, the chance to grow with us and a role where you can help shape the future of crematoria and cemetery care, find your Life’s work.

Equality, Diversity and Inclusion Statement

We know diverse teams build a better place to work. Whoever you are, we'd love to hear from you — let us know if you need anything to make the process more accessible.