Crematorium Assistant – Flexible Hours, Full Training

Westerleigh Group Limited; Uxbridge; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Discretionary performance bonus

32 days holiday (Includes 8 days bank)

Pension scheme

Smart uniform and PPE provided

Free parking

Ongoing learning & development

Job summary

Westerleigh Group is expanding with a new crematorium in Denham and is recruiting five Crematorium Assistants to join the team. The role provides full industry training and involves end-to-end cremation processes and supporting diverse funeral traditions.

Working 40 hours per week on a rota including early mornings, evenings and weekends, you will assist families with service planning, inquiries, and memorial options while maintaining a respectful environment.

Qualifications

• Experience in bereavement or funeral sector is beneficial but not required; full training provided.
• Strong customer service and communication skills are essential.
• Emotionally resilient, organized, and attentive to detail.
• Able to handle manual tasks and wear PPE as required.
• Team oriented with compassionate approach; flexible with hours.
• Good IT skills including Word, Excel, and emails.

Responsibilities

• Assist with cremation processes including end-to-end aspects and ashes management.
• Support various funeral traditions and cultural practices with sensitivity.
• Prepare chapel and welcome families to services; direct seating and ensure programs are ready.
• Handle administrative tasks via telephone, Chronicle, Word and Excel; assist families with queries.
• Ad hoc duties such as basic site upkeep and maintaining presentation of the grounds.

Skills

Customer service

Team player

Flexibility

IT skills

Tools

Word

Excel

Job description

Westerleigh Group is expanding with a new crematorium in Denham and is recruiting five Crematorium Assistants to join the team. The role provides full industry training and involves end-to-end cremation processes and supporting diverse funeral traditions.

Working 40 hours per week on a rota including early mornings, evenings and weekends, you will assist families with service planning, inquiries, and memorial options while maintaining a respectful environment.