Compassionate Crematorium Assistant & Operations Support

The Crematorium and Memorial Group; Greater London; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

25 days leave

Bonus up to £300-£500

4% pension match

Life assurance 2x salary

Staff discounts

24/7 EAP

Training & apprenticeships

Free on-site parking

Job summary

The Crematorium and Memorial Group is looking for a Crematorium Assistant at Beckenham Crematorium. This full-time role covers all crematorium operations, including chapel services, grounds maintenance, admin duties, and operating cremation equipment as a qualified Cremator Technician.

As a Crematorium Assistant - Level 2, you will support services to families with care, ensure cremations are carried out with respect, and contribute to a well-run operation with strong compliance to safety and

Qualifications

• Certified Cremator Technician with crematorium operations experience.
• Strong interpersonal skills and empathetic communication with families.
• Physically fit for manual tasks, including grounds maintenance.
• Proficient with IT systems for bookings and administrative tasks.

Responsibilities

• Operate cremation equipment to high standards and maintain accurate records.
• Support chapel services and welcome families.
• Maintain grounds and memorial areas; ensure cleanliness and presentation.
• Assist families with memorial enquiries with compassionate guidance.
• Manage service bookings, maintain records, and handle invoicing.

Skills

Cremator Technician

Interpersonal skills

Compassionate

Detail-oriented

Administrative tasks

Education

Cremator Technician certification

Experience in crematorium operations

Tools

Cremation equipment

Audio/Visual equipment

IT systems

Job description

The Crematorium and Memorial Group is looking for a Crematorium Assistant at Beckenham Crematorium. This full-time role covers all crematorium operations, including chapel services, grounds maintenance, admin duties, and operating cremation equipment as a qualified Cremator Technician.

As a Crematorium Assistant - Level 2, you will support services to families with care, ensure cremations are carried out with respect, and contribute to a well-run operation with strong compliance to safety and