Credit Controller: Boost Cashflow & Customer Trust

Cityfibre; Milton Keynes; On-site; GBP 26,000 - 36,000; Full time

Job summary

CityFibre is seeking a Credit Controller on a 6-month contractor basis in Milton Keynes to support healthy cashflow and accurate account management.

You will manage a portfolio of customer accounts, resolve payment and billing queries, and work with the Accounts Receivable team to reduce aged debt and improve payment performance. Collaboration and proactive communication are essential.

Qualifications

• Experience in a Credit Control/Accounts Receivable Role.
• Strong communication and stakeholder management skills.
• Ability to manage workload and prioritise effectively.
• Good attention to detail and problem-solving skills.
• Exposure to complex billing and disputes.

Responsibilities

• Manage a portfolio of customer accounts and monitor on-time payments.
• Resolve customer queries and liaise with internal colleagues to achieve timely resolutions.
• Maintain accurate customer records and carry out reconciliations.
• Raise invoices and credit notes to support billing processes and resolve payment issues.
• Identify opportunities to improve ways of working and support the wider Accounts Receivable team.

Skills

Credit control

Accounts receivable

Stakeholder management

Communication

Prioritisation

Process improvement

Job description

CityFibre is seeking a Credit Controller on a 6-month contractor basis in Milton Keynes to support healthy cashflow and accurate account management.

You will manage a portfolio of customer accounts, resolve payment and billing queries, and work with the Accounts Receivable team to reduce aged debt and improve payment performance. Collaboration and proactive communication are essential.