Credit Controller - 6 month fixed term

Arc Recruitment; Triangle; On-site; GBP 28,000 - 36,000; Full time

Job summary

Arc Recruitment is seeking an experienced Credit Controller to join a busy finance team on a six‑month fixed‑term contract. This role focuses on cash collection targets and maintaining strong customer relationships in a fast-paced environment.

You will manage a portfolio of customer accounts, record payment commitments, and work with internal teams to resolve outstanding invoices. Strong Excel skills and a proactive, team‑oriented approach are essential.

Qualifications

• Minimum of two years' experience in a credit control or accounts receivable role.
• Proven track record of meeting collection targets and reducing aged debt.
• Strong communication and negotiation skills with a professional telephone manner.
• Experience using finance systems to maintain accurate customer records.
• Good working knowledge of Microsoft Excel.
• Highly organised with excellent attention to detail.
• Able to manage multiple priorities and work effectively under pressure.
• A proactive, positive team player with a flexible approach.
• Previous experience managing high‑value or high‑volume accounts is advantageous but not essential.

Responsibilities

• Manage a portfolio of customer accounts, ensuring timely collection of outstanding debts.
• Build and maintain positive customer relationships to maximise cash collection.
• Record invoice queries accurately and liaise with internal teams to ensure prompt resolution.
• Maintain accurate records of customer interactions and payment commitments.
• Process debit and credit card payments.
• Support cash forecasting by recording payment promises and collection activity.
• Work collaboratively with colleagues to resolve complex accounts and improve collection performance.
• Prioritise workloads to meet financial targets while delivering excellent customer service.
• Assist with ad hoc finance duties as required.

Skills

Credit control

Accounts receivable

Negotiation

Finance systems

Excel proficiency

Attention to detail

Organisational skills

Prioritisation

Team player

Tools

Microsoft Excel

Finance systems

Job description

We are seeking an experienced Credit Controller to join a busy finance team on a six‑month fixed‑term contract. This is an excellent opportunity for someone who thrives in a fast‑paced environment, enjoys building strong customer relationships, and is focused on achieving cash collection targets.

Key Responsibilities

• Manage a portfolio of customer accounts, ensuring timely collection of outstanding debts.
• Build and maintain positive customer relationships to maximise cash collection.
• Record invoice queries accurately and liaise with internal teams to ensure prompt resolution.
• Maintain accurate records of customer interactions and payment commitments.
• Process debit and credit card payments.
• Support cash forecasting by recording payment promises and collection activity.
• Work collaboratively with colleagues to resolve complex accounts and improve collection performance.
• Prioritise workloads to meet financial targets while delivering excellent customer service.
• Assist with ad hoc finance duties as required.

About You

• Minimum of two years' experience in a credit control or accounts receivable role.
• Proven track record of meeting collection targets and reducing aged debt.
• Strong communication and negotiation skills with a professional telephone manner.
• Experience using finance systems to maintain accurate customer records.
• Good working knowledge of Microsoft Excel.
• Highly organised with excellent attention to detail.
• Able to manage multiple priorities and work effectively under pressure.
• A proactive, positive team player with a flexible approach.

Previous experience managing high‑value or high‑volume accounts, advanced Excel skills, and experience supporting process improvements would be advantageous but are not essential.

If you're an experienced Credit Controller looking for your next opportunity in a supportive and collaborative environment, we'd love to hear from you.