Credit Controller

Armstrong Knight Ltd; Walsall; On-site; GBP 25,000 - 35,000; Full time

Job summary

A professional services firm in Walsall seeks an experienced individual to manage customer payments and relationships. Responsibilities include processing payments, chasing debt, and supporting clients in a fast-paced environment. The ideal candidate has strong analytical and communication skills, with at least 18 months of relevant experience. Attention to detail and adaptability are essential for success in this role.

Qualifications

• At least 18 months experience managing customer relationships.
• Computer literate with strong ability to manage difficult situations.

Responsibilities

• Process payments and allocate cash.
• Chase debt and liaise with customers.
• Conduct reconciliations and prepare monthly statements.

Skills

Analytical mind

Attention to detail

Communication skills

Interpersonal skills

Adaptability

Job description

The ideal candidate will have least 18 months experience liaising with between 300-400 customer / clients, chasing debt, handling payments, allocating cash and ledger work. It is essential that you have an analytical mind and are able to resolve issues with payments. You will need to be adaptable and willing to work closely with the other members of the team and a broad cross section of directors at our local offices. To be successful in this role you must be an outstanding people-person and have attention to detail.

You will need to be computer literate and have the ability to manage difficult situations. You will also need well developed communication and interpersonal skills to be able to work effectively with customers in part of a professional team.

Main Duties, Responsibilities & Accountabilities

• Process payments
• Chasing debt
• Liaise with customers, answering queries and setting up re-payment plans
• Reconciliations
• Liaising with customers and suppliers
• Liaising with internal directors across our base of offices
• Allocating cash
• Basic ledger work
• Creating monthly statements

01702 567 302