Credit Controller

Zachary Daniels Recruitment; Manchester; Hybrid; GBP 28,000 - 30,000; Full time

Job summary

A reputable recruitment agency is seeking an experienced Credit Controller to join their Group finance team in Manchester. The ideal candidate will manage outstanding sales balances, ensure timely payments, and maintain customer relationships. The role requires strong Excel skills, proven experience in credit control, and the ability to handle disputes effectively. This position is hybrid with competitive salary and benefits, offering opportunities for personal development and growth within the company.

Benefits

Fantastic benefits

Bonus opportunities

Qualifications

• Comfortable managing your own ledger and prioritising workload.
• Experience with self–billing and high–volume transactions.
• Numerate, with the ability to explain financial information clearly.

Responsibilities

• Managing outstanding sales balances through proactive customer contact.
• Ensuring timely payments and negotiating repayment plans.
• Authorising orders in line with credit limits.

Skills

Proven experience in a Credit Control role

Strong dispute resolution skills

Strong Excel skills

Confident making calls

Education

ICM qualification or studying towards

Job description

Lifestyle Brand

Permanent Hybrid 3 days in

Manchester

28,000 – 30,000 + fantastic benefits + Bonus

The role

We're looking for an experienced Credit Controller to join a well–established Group finance team, supporting the business through effective, accurate and commercially minded credit control.

This role plays a key part in managing customer relationships, protecting cash flow and supporting order release acting as a trusted interface between the business and its customers. You'll manage your own ledger, work closely with internal stakeholders, and take real ownership of outcomes.

It's a fast–paced environment that suits someone organised, resilient and confident, with a strong sense of responsibility and pride in doing things properly.

What you'll be responsible for

• Managing outstanding sales balances through proactive customer contact and relationship building

• Ensuring timely payments and negotiating repayment plans where required

• Authorising orders in line with credit limits and risk appetite

• Reviewing new customer applications, assessing creditworthiness and setting limits and terms

• Monitoring and reviewing credit limits in line with credit agencies and insurers

• Reconciling customer accounts and accurately allocating payments

• Managing overdue accounts through structured collection processes, escalating where necessary

• Handling dispute management end–to–end with a "right first time" approach

• Working to agreed monthly cash collection targets and reconciling daily cash

• Keeping knowledge of best practice and business performance up to date

What we're looking for

• Proven experience in a Credit Control role

• Comfortable managing your own ledger and prioritising workload

• Experience with self–billing and high–volume transactions

• Confident making a high volume of calls and working to deadlines

• Strong dispute resolution skills with a commercial, solutions–focused mindset

• Numerate, with the ability to understand and explain financial information clearly

• Strong Excel skills (advanced reporting capability an advantage)

• ICM qualification or studying towards preferred, but not essential

How you'll work

• Takes ownership and sees things through

• Builds strong internal and external relationships

• Communicates clearly and openly

• Is resilient, organised and calm under pressure

• Brings a positive, can–do attitude to their work

• Enjoys being part of a collaborative, values–led team

Why join?

• A business with clear values and high standards

• Strong focus on relationships, integrity and doing the right thing

• Supportive finance team with shared goals

• Opportunity to develop and grow within a Group environment

• A role where your work genuinely makes a difference to the business

BH35226