Credit Controller

TN United Kingdom; Lancaster; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is looking for a detail-oriented Credit Controller to manage credit and collections processes. In this pivotal role, you will assess creditworthiness, ensure timely payments, and resolve account queries while maintaining accurate financial records. The ideal candidate will possess strong communication skills, financial acumen, and experience in credit control or accounts receivable. Join a dynamic team where your contributions will directly impact the company's financial health and client relationships, all within a supportive environment that values precision and resilience under pressure.

Qualifications

• Prior experience in credit control or accounts receivable is strongly preferred.
• Exceptional planning and time management skills are essential.

Responsibilities

• Monitor and follow up on outstanding customer payments.
• Conduct credit assessments and determine creditworthiness of new clients.
• Prepare and present reports on credit control activities.

Skills

Credit Control

Accounts Receivable

Communication Skills

Financial Acumen

Negotiation Skills

Time Management

Attention to Detail

Tools

Agresso

Microsoft Office

Job description

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Credit Controller Role

We are seeking a detail-oriented and proactive Credit Controller to manage our clients' credit and collections processes. The successful candidate will be responsible for assessing creditworthiness, ensuring timely payments, resolving account queries, and maintaining accurate financial records. Strong communication skills, financial acumen, and experience in credit control or accounts receivable are essential for this role.

1. Monitoring and following up on outstanding customer payments
2. Maintaining accurate and current records for all customer accounts
3. Communicating with customers regarding due payments, delays, and repayment arrangements
4. Responding to customer inquiries and resolving any payment-related concerns
5. Conducting credit assessments and determining the creditworthiness of new clients
6. Applying received payments to appropriate customer accounts
7. Overseeing the processing of customer debit notes, keeping records updated, coordinating internal approvals, and posting accordingly
8. Collaborating with customers to set up manageable repayment plans
9. Preparing and presenting reports on credit control activities and debt collection progress
10. Carrying out additional similar tasks as assigned by the Line Manager

About you:

• Prior experience in credit control or accounts receivable is strongly preferred
• Familiarity with accounting systems, particularly Agresso, is advantageous
• Must already hold the legal right to reside and work in the UK
• Willingness to accommodate holiday schedules during month-end and year-end reporting periods
• Confident communicator with effective negotiation capabilities
• Exceptional planning and time management skills
• High level of accuracy and attention to fine details
• Resilient under pressure with a proven ability to meet critical deadlines
• Competent in using key software tools, including Microsoft Office
• Solid understanding of financial practices and compliance requirements