Credit Controller

ENGINEERINGUK; Manchester; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a motivated Credit Controller to join their dynamic team in Manchester. This role offers the opportunity to manage your own ledger while fostering relationships with customers. You will play a crucial role in coordinating cash collections and ensuring data integrity. With a focus on collaboration and innovation, this position is ideal for someone who thrives in a fast-paced environment. The company offers a supportive atmosphere with generous benefits, including 28 days of holiday and opportunities for personal development. If you're looking to make a significant impact in a vibrant community, this could be the perfect role for you.

Benefits

28 days holiday plus Birthday off

24 hours volunteer time

Sabbatical of up to 12 months

Healthcare cash plan

Life assurance

Up to 8% matched pension scheme

Discounts & cashback at retailers

Enhanced maternity/shared parental leave

Interest-free loans for learning new skills

Qualifications

• Experience in credit control and managing retail debt portfolios.
• Excellent time and workload management with attention to detail.

Responsibilities

• Coordinate cash collection and manage your own ledger.
• Build relationships with customers and resolve queries.
• Collaborate with account managers for seamless cash collection.

Skills

Credit Control Experience

Communication Skills

Time Management

Relationship Building

Job description

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View more categories View less categories Sector Finance and Accounts Contract Type Permanent Hours Full Time

We are commercial property specialists operating across the UK. At Bruntwood, we're committed to offering more than just outstanding office, coworking, retail, and lab spaces. Everything we do is tied into our vision of building vibrant communities, whilst providing businesses with the support and expertise they need to grow.

Have a look at these videos to give an insight into who we are:

• Bruntwood
• Bruntwood SciTech
• Sustainability at Bruntwood

You’ll be based at our Union office in the centre of Manchester on Albert Square. There’s a great atmosphere here, with a lot of collaboration, so we operate four days in the office, one day from home.

This role is a 12-month fixed-term contract, ideally running from June 2025 - June 2026.

Job purpose:

You’ll join a team of Credit Controllers, responsible for the coordination of cash collection, credit control, and ledger management. You’ll manage your own ledger, giving you the autonomy to build relationships with Bruntwood customers.

What you’ll be doing:

• Coordinate the collection of all cash across your ledger to terms outlined.
• Calling/Emailing Customers, being the front line of communication.
• Building internal and external relationships.
• Maintain data integrity across systems.
• Managing complex customer queries and ensuring they are resolved either directly or with relevant assistance from colleagues.
• Present debt position to asset managers and internal stakeholders.
• Collaborate with commercial account managers to resolve customer queries promptly to ensure seamless cash collection.
• Produce weekly ledgers to be worked from.
• Manage relationships with our external legal representative for escalated cases.

What we’re looking for:

• Previous Credit Control experience is important; however, we’re open to different industry experience.
• Prior experience in managing retail debt portfolios.
• Work closely and collaboratively with other teams in transactional finance.
• Excellent time and workload management with a high attention to detail.
• Strong communication skills, both written and oral, and the ability to develop strong business relationships with internal and external stakeholders.
• Identify change opportunities and drive innovative ideas through the company.

We believe that if you’re brilliant to work with, you deserve brilliant things in return:

• 28 days holiday plus your Birthday off work — and if that’s not enough, you can buy & sell holidays too.
• 24 hours a year volunteer time — opportunities to support causes important to you.
• Sabbatical of up to 12 months — after five years with us, for a career break.
• Healthcare cash plan — claim back medical expenses like optical, dentist, physiotherapy. We also offer free private healthcare on an opt-in basis.
• Life assurance for all colleagues.
• Up to 8% matched pension scheme.
• Discounts & cashback at leading retailers.
• Enhanced maternity / shared parental leave — 26 weeks fully paid.
• Interest-free loans to pursue passions and up to £2000 towards learning a new skill.

Additionally, our business supports charitable initiatives through The Oglesby Charitable Trust, which has donated over £30m since 2001, supporting arts, education, environment, medical research, and social health causes.

We aim to respond within a week of your application. If longer, please email [e-mail] for an update.

If interested, apply promptly as interviews may be conducted before the closing date.