Credit Controller

Axon Moore; Rochdale; On-site; GBP 26,000; Full time

Job summary

A fantastic business in Rochdale is seeking a dedicated Credit Controller to maintain healthy cash flow through effective management of customer accounts. This role involves building strong relationships with clients, resolving payment queries, and ensuring adherence to payment terms. The ideal candidate will possess strong numerical skills, attention to detail, and proficiency in Microsoft Office. Join this dynamic team and contribute to improving credit control procedures while enjoying a supportive work environment with flexible hours.

Benefits

Bonus Scheme

Flextime

Qualifications

• Experience in managing customer accounts and debt recovery.
• Strong numerical skills with high attention to detail.

Responsibilities

• Manage customer accounts and ensure timely collection of payments.
• Build relationships with clients to resolve payment queries efficiently.
• Monitor accounts for potential credit risk and flag concerns.

Skills

Credit Control experience

Numerical skills

Attention to detail

Microsoft Office (Outlook, Excel)

Independent working

Time management

Organizational skills

Tools

Microsoft Excel

Microsoft Outlook

Job description

Axon Moore are delighted to be partnering with a fantastic business in the Rochdale area. This role is key in maintaining healthy cash flow by effectively managing customer accounts and delivering excellent service throughout the debt recovery process. The successful candidate will take ownership of their ledger and work closely with customers to resolve queries, reduce arrears, and ensure adherence to agreed payment terms.

Location: Rochdale
Salary: CIRCA 26,000
Benefits: Bonus Scheme, Flextime

Main duties:

• Manage a portfolio of customer accounts and ensure timely collection of outstanding balances
• Build and maintain positive working relationships with clients to resolve payment queries efficiently
• Proactively chase overdue payments through regular communication
• Monitor accounts for potential credit risk and flag concerns appropriately
• Follow internal processes for escalating overdue accounts, including potential service disconnection
• Assist in reviewing and improving credit control procedures
• Carry out general administrative tasks to support the credit control function

Person specification:

• Credit Control experience
• Strong numerical skills and high attention to detail
• Confident using Microsoft Office, especially Outlook and Excel
• Able to work independently as well as part of a team
• Organised, with effective time management and the ability to prioritise tasks

Desirable:

• Experience in a similar role within the energy or utilities sector
• Familiarity with credit risk assessment