Credit Controller

Confidential; Gillingham; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Competitive salary

Temporary assignment in Poole

Job summary

NET Recruit is partnering with a well-established organisation in Poole, Dorset, seeking a temporary Credit Controller to support a busy finance function. You will manage debtor ledgers, chase overdue payments and liaise with customers to arrange payments.

The role requires experience in credit control or AR, strong communication and negotiation skills, and proficiency with Excel in a fast-paced environment.

Qualifications

• Experience in credit control or accounts receivable in a fast-paced finance team.
• Strong communication and negotiation skills for customer liaison.
• Proficient in Excel and financial systems; organised and detail oriented.

Responsibilities

• Manage a portfolio of customer accounts and collect outstanding debt.
• Regularly review aged debt reports and prioritise collections.
• Contact customers by phone and email to arrange payments and resolve queries.
• Maintain professional relationships with customers while pursuing timely payments.
• Assist with month-end processes and provide reports to the finance team.

Skills

Credit control

Accounts receivable

Communication

Negotiation

Excel

Tools

Excel

Job description

Your Company:

NET Recruit is proud to be partnering with a well-established and successful organisation in their search for a temporary Credit Controller to join their finance team in Poole, Dorset. This is an excellent opportunity for an experienced Credit Controller to join a busy commercial finance function on a temporary basis, supporting the team with the effective management of the company's debtor ledger and ensuring outstanding payments are collected in a timely and professional manner. The successful candidate will be comfortable working in a fast-paced environment, managing a high-volume workload and dealing confidently with customers to resolve outstanding balances and payment queries.

Your Role and Responsibilities

• Managing an allocated portfolio of customer accounts and taking responsibility for the timely collection of outstanding debt.
• Regularly reviewing aged debt reports and prioritising collection activity based on account value, age and risk.
• Contacting customers by telephone and email regarding overdue invoices and agreeing appropriate payment arrangements where required.
• Building and maintaining professional relationships with customers while taking a firm and proactive approach to debt collection.
• Investigating and resolving account queries and disputes that may be preventing payment.
• Working closely with sales, customer service and wider finance teams to resolve issues and support the collection process.
• Allocating customer payments accurately and ensuring accounts are kept up to date.
• Preparing and issuing customer statements and responding to account queries.
• Monitoring customer accounts and escalating potential risks or significant overdue balances to senior members of the finance team.
• Supporting the reconciliation of customer accounts and ensuring the debtor ledger remains accurate and up to date.
• Assisting with credit checks, credit limits and customer account reviews where required.
• Maintaining accurate records of collection activity, customer communications and agreed payment arrangements.
• Supporting month-end processes and providing relevant information and reports to the wider finance team.
• Identifying any issues or discrepancies within customer accounts and taking appropriate action to resolve them.
• Ensuring all credit control activity is completed in line with company policies and procedures.
• Providing general support to the finance team as required during the temporary assignment.

What You Will Need to Apply:

To be considered for this opportunity, you will need to have previous experience working within Credit Control, Accounts Receivable or a similar finance position. You will have a good understanding of the credit control process and be confident managing an aged debtor ledger, chasing outstanding payments and resolving customer account queries. Strong communication and negotiation skills are essential, as you will be regularly liaising with customers regarding overdue invoices and payment issues. You should be comfortable taking a proactive and professional approach to collections while maintaining positive customer relationships. You will need to be organised and able to manage your workload effectively, with the ability to prioritise outstanding accounts and meet deadlines within a busy finance environment. Good Excel skills and experience working with finance or accounting systems would be advantageous, alongside a strong level of attention to detail and accuracy. Most importantly, you will be a reliable and adaptable finance professional who can quickly become an effective member of the team and make a positive contribution during the temporary assignment.

What You Will Get in Return:

In return for your skills and experience, the company is offering a competitive salary, alongside the opportunity to join a successful and established organisation in a temporary position based in Poole. This is a great opportunity for an experienced Credit Controller looking for a temporary assignment where you can immediately contribute to a busy finance function, take ownership of a portfolio of accounts and gain further experience within a commercially focused organisation.