Credit Controller - 6 month contract

Confidential; Poole; On-site; GBP 30,000 - 35,000; Full time

Job summary

Talent Finance is recruiting for an experienced Accounts Receivable & Credit Control Specialist for an initial six-month, fully onsite contract in Poole, Dorset. The role concentrates on credit control, cash collection and reducing aged debt within the sales ledger.

You will own a portfolio of customer accounts, proactively chase overdue payments by phone and email, and collaborate with internal stakeholders to resolve disputes and ensure timely settlements.

Qualifications

• Strong credit control and accounts receivable experience.
• Proven track record of collecting overdue debt.
• Experience managing a busy portfolio of customer accounts.
• Confident picking up the phone and proactively chasing payment.
• Experience using a large ERP system; Dynamics 365 preferred.

Responsibilities

• Proactively chasing outstanding and overdue debt by telephone and email.
• Taking ownership of customer accounts and driving collections activity.
• Monitoring aged debt and prioritising accounts requiring immediate action.
• Building relationships with customers while maintaining a firm and professional approach to collection.
• Investigating and resolving invoice disputes and payment queries.
• Working with internal stakeholders to remove issues preventing payment.
• Escalating overdue and problematic accounts appropriately.
• Allocating incoming cash against customer accounts.
• Reconciling customer accounts and investigating discrepancies.
• Maintaining accurate sales ledger and AR records.
• Supporting customer invoicing and credit note processes.
• Producing aged debtor and cash collection reporting.
• Supporting month-end AR processes.
• Contributing to improvements across credit control and AR processes.

Skills

Credit control

Accounts Receivable

Debt collection

Communication skills

Phone-based collections

Tools

Microsoft Dynamics 365

ERP system

Job description

Accounts Receivable & Credit Control Specialist - 6-Month Contract Poole, Dorset £30,000 - £35,000 pro rata 6-Month Contract Fully Onsite

Talent Finance are partnering with an established and growing UK manufacturing business to recruit an experienced Accounts Receivable & Credit Control Specialist for an initial six-month contract.

This is a hands-on role with a strong focus on credit control, cash collection and reducing aged debt, alongside responsibility for the wider Accounts Receivable and sales ledger process.

We're looking for someone who is confident picking up the phone, comfortable having sometimes challenging conversations around outstanding debt and able to take real ownership of customer accounts.

This isn't simply a transactional sales ledger role. You'll play an important part in driving cash collection, resolving longstanding queries and ensuring overdue balances are actively managed through to resolution.

Given the contract nature of the position, candidates who are immediately available or available at short notice would be particularly well suited.

The Role

Working as part of the wider finance team, you'll take ownership of a portfolio of customer accounts with a particular emphasis on proactive credit control and debt collection.

Key responsibilities will include:

• Proactively chasing outstanding and overdue debt by telephone and email
• Taking ownership of customer accounts and driving collections activity
• Monitoring aged debt and prioritising accounts requiring immediate action
• Building strong relationships with customers while maintaining a firm and professional approach to collection
• Investigating and resolving invoice disputes and payment queries
• Working closely with internal stakeholders to remove issues preventing payment
• Escalating overdue and problematic accounts appropriately
• Agreeing and monitoring payment arrangements where required
• Allocating incoming cash accurately against customer accounts
• Reconciling customer accounts and investigating discrepancies
• Maintaining accurate sales ledger and Accounts Receivable records
• Supporting customer invoicing and credit note processes
• Producing aged debtor and cash collection reporting
• Supporting month-end Accounts Receivable processes
• Contributing to improvements across credit control, collections and wider AR processes

About You

We're looking for an experienced Credit Controller / Accounts Receivable professional who is confident taking ownership of debt and can hit the ground running.

You'll ideally have:

• Strong previous Credit Control and Accounts Receivable experience
• A proven track record of successfully collecting overdue debt
• Experience managing a busy portfolio of customer accounts
• Confidence picking up the phone and proactively chasing payment
• The ability to have firm but professional conversations with customers
• Strong query resolution and problem-solving skills
• Experience reconciling customer accounts and allocating cash
• Good understanding of aged debt and debtor reporting
• Excellent organisation and attention to detail
• Strong communication skills when dealing with customers and internal stakeholders
• A proactive approach with the confidence to take ownership of issues through to resolution
• Experience using a large ERP system - exposure to Microsoft Dynamics 365 would be advantageous

Experience within a manufacturing, engineering, distribution or similarly fast-paced environment would be particularly useful, although isn't essential.

Most importantly, we're looking for someone who isn't afraid to take ownership of the ledger and drive collections rather than simply waiting for customers to pay.

The Package

Salary: £30,000 - £35,000 pro rata, depending on experience

Contract: Initial 6 months

Location: Poole, Dorset - fully onsite

Hours: 40 hours per week, Monday to Friday, 8:00am - 4:30pm

Holiday: 33 days including bank holidays, pro rata

This is a great opportunity for an experienced Credit Controller or Accounts Receivable professional looking for their next contract assignment and the opportunity to make an immediate impact within a busy finance function.

Talent Finance is committed to promoting Equality, Diversity and Inclusion in the workplace. All applications are reviewed on merit, and we welcome candidates from all backgrounds.