Credit Controller

Michael Page (UK); City Of London; Hybrid; GBP 35,000 - 40,000; Full time

Job summary

A leading property company in London seeks a Credit Controller to manage credit control processes and support financial health. This role involves ensuring timely payments, account reconciliation, and stakeholder management. Ideal candidates will have experience in credit control or debt recovery, preferably within real estate. Proficiency in accounting software and strong communication skills are essential. Competitive salary of £35,000 to £40,000 per annum is offered. The position includes hybrid working arrangements.

Qualifications

• Proven experience in credit control or debt recovery, ideally within real estate or facilities management.
• Strong knowledge of credit control processes, account reconciliation, and financial reporting.
• Excellent negotiation and communication skills with experience managing stakeholder relationships.

Responsibilities

• Manage the full credit control process for clients, ensuring timely collection of payments.
• Proactively contact clients to resolve overdue accounts, negotiating payment terms when necessary.
• Reconcile accounts and ensure accurate allocation of payments.

Skills

Credit control

Debt recovery

Stakeholder management

Negotiation skills

Communication skills

Education

Finance-related qualification or certification (e.g., CICM)

Tools

Sage

Xero

Microsoft Excel

Job description

• Working for a Property Company
• Permanent Contract

About Our Client

My client is a well‑established company based in Central London. Due to recent rapid growth, they are now looking to hire a Controller to join their diverse Team.

This is a permanent role with hybrid working 3‑1 days in the office / working from home.

Their offices are based in London, close to Victoria Tube Station.

Sector: Property

Job Description

Credit Controller

The Credit Controller will be responsible for managing the company's credit control processes, focusing on both internal and external stakeholders. This role ensures the timely collection of outstanding payments, resolution of account issues, and maintains healthy cash flow across the company. Reporting to the Credit Control & Reconciliations Manager, the Credit Controller will play a critical role in minimising financial risk and supporting the company's financial health through effective debt recovery and reconciliations. The postholder may be required to undertake alternative tasks from time to time as requested by their manager.

1. Credit Control Management: Manage the full credit control process for clients, ensuring timely collection of outstanding payments and reducing aged debt.
2. Debt Recovery: Proactively contact clients and internal teams to resolve overdue accounts, negotiating payment terms when necessary and escalating issues where required.
3. Account Reconciliation: Reconcile accounts, ensuring accurate allocation of payments and resolving discrepancies in collaboration with the wider finance team.
4. .
5. External Stakeholder Management: Maintain strong relationships with clients and tenants to ensure a clear understanding of account statuses and prompt resolution of payment issues.
6. Reporting: Provide regular updates to the Manager on the status of outstanding debts, credit control performance, and any risk concerns.
7. Cash Flow Support: Work closely with the team to support cash flow forecasting and ensure that collections align with company targets.
8. Compliance: Ensure all credit control activities adhere to company policies and relevant legal regulations, maintaining thorough records for audit purposes.
9. Other tasks & responsibilities: Attending to any other tasks and responsibilities from time‑to‑time as requested by your line manager.

The Successful Applicant

Essential Qualifications or Experience:

• Proven experience in credit control or debt recovery, ideally within real estate, facilities management, or a related industry.
• Strong knowledge of credit control processes, account reconciliation, and financial reporting.
• Excellent negotiation and communication skills, with experience managing both internal and external stakeholder relationships.

Desirable Qualifications or Experience:

• Experience using accounting software (e.g., Sage, Xero) and proficiency in Microsoft Excel.
• Understanding of financial regulations and debt recovery best practices.
• A finance‑related qualification or certification (e.g., CICM or equivalent).

What's on Offer

The successful candidate will be paid between 35,000 to 40,000 per annum.