Credit Control Team Lead: Cash Flow & Collections

Major Recruitment Midlands Perms; Fenny Stratford; On-site; GBP 45,000 - 62,000; Full time

Job summary

Major Recruitment Midlands Perms is seeking a Credit Control Team Leader to drive credit control strategies and optimize cash flow. Based in the UK, you will lead a team, enforce policies, assess credit risk, and collaborate with sales, finance, and executives to improve collections and debtor performance.

You will oversee credit policy development, liaise with external agencies, and report on KPIs and trends to senior management.

Qualifications

• Extensive experience in credit control with a proven track record in a senior management role.
• Strong analytical skills with expertise in credit management and accounting software.
• Excellent negotiation, decision-making and problem-solving abilities.
• Proven leadership and ability to motivate high-performing teams.
• Outstanding attention to detail and strong organizational skills.

Responsibilities

• Develop and implement credit control strategies to minimize bad debts and optimize cash flow.
• Establish and enforce credit policies ensuring regulatory compliance.
• Assess creditworthiness, set limits, and review credit applications through financial analysis.
• Lead collections, negotiate settlements, and maintain client relationships to ensure timely payments.
• Oversee write-offs, provisions, and payment plans per company policy.
• Act as liaison with external credit agencies and solicitors to mitigate risks.
• Set KPIs and monitor performance to improve debtor collection processes.
• Prepare detailed management reports highlighting trends, risks, and opportunities.
• Mentor and coach the credit control team with regular reviews and development plans.

Skills

Credit control

Senior management

Leadership

Negotiation

Financial analysis

Debt collection

Client relationship management

Regulatory compliance

KPIs

Coaching

Education

Professional qualifications in credit management/finance/accounting

Tools

Credit management software

Accounting software

Job description

Major Recruitment Midlands Perms is seeking a Credit Control Team Leader to drive credit control strategies and optimize cash flow. Based in the UK, you will lead a team, enforce policies, assess credit risk, and collaborate with sales, finance, and executives to improve collections and debtor performance.

You will oversee credit policy development, liaise with external agencies, and report on KPIs and trends to senior management.