Credit Control Leader: Cash Flow & Collections

bk plus; Aldridge; On-site; GBP 40,000 - 55,000; Full time

Job summary

A financial services company based in Aldridge is seeking a Credit Control Manager to lead their credit control function. The successful candidate will oversee the collection of outstanding debts, manage a team, and develop effective credit control procedures. Applicants should have a minimum of five years' experience in credit control, possess strong leadership and communication skills, and be organized in a fast-paced environment. This position offers an exciting opportunity to contribute to the financial success of the organization.

Qualifications

• Minimum five years of experience within a Professional Services credit control environment, including team management experience.
• Strong leadership and people management skills required.
• Experience using accounting systems and strong Excel skills necessary.
• Well organized and able to manage multiple priorities in a fast-paced environment.
• Demonstrates attention to detail and a high concern for accuracy.
• Excellent communication and negotiation skills essential.
• Ability to build strong relationships with internal and external stakeholders.
• Willingness to undertake national travel to other bk plus offices.

Responsibilities

• Managing the day-to-day operations of the credit control team, providing leadership, guidance, and support.
• Overseeing the collection of outstanding debts and ensuring cash is received in line with agreed payment terms.
• Reviewing aged debt reports and implementing strategies to reduce overdue balances.
• Escalating complex client queries and working with internal stakeholders to achieve timely resolutions.
• Developing and maintaining effective credit control procedures and policies across the business.
• Monitoring team performance against key targets and reporting results to senior management.
• Building strong relationships with partners and internal departments to support the collection process.
• Leading regular debtor review meetings with partners and senior stakeholders.
• Ensuring accurate records of all client communications and credit control activity are maintained.
• Supporting wider finance initiatives and continuous improvement of credit control processes.

Skills

Leadership

Team management

Communication

Negotiation

Organizational skills

Attention to detail

Excel proficiency

Relationship building

Job description

A financial services company based in Aldridge is seeking a Credit Control Manager to lead their credit control function. The successful candidate will oversee the collection of outstanding debts, manage a team, and develop effective credit control procedures. Applicants should have a minimum of five years' experience in credit control, possess strong leadership and communication skills, and be organized in a fast-paced environment. This position offers an exciting opportunity to contribute to the financial success of the organization.