Credit Control Manager - Team Lead & Collections

Alliance Automotive Group UK & Ireland; Bradford; On-site; GBP 42,000 - 54,000; Full time

Job summary

Alliance Automotive Group UK & Ireland is seeking a Credit Control Manager to lead a team of credit controllers across our network. The role focuses on overdue payments, negotiation of plans, and maintaining customer files.

You will work with the HO team and interface with internal departments to ensure timely cash collection. The ideal candidate will be clearly communicative, calm under pressure, and organised, with strong negotiation and numerical skills.

Qualifications

• Strong spoken and written communication.
• Assertive but tactful approach.
• Composure under pressure and in busy periods.
• Organized and methodical with attention to detail.
• Ability to meet strict deadlines and manage priorities.
• Good numerical and financial understanding.

Responsibilities

• Contact customers when payment is overdue.
• Negotiate repayment plans with customers.
• Maintain customer files (HO).
• Process payments and reconcile accounts.
• Initiate legal proceedings if debts remain unpaid.
• Liaise with internal teams.
• Produce and send collection letters.
• Notify new ownership changes to customers.
• Bank reconciliations.
• Produce customer statements.

Skills

Communication skills

Negotiation skills

Calm under pressure

Organized

Deadline driven

Mathematical skills

Administrative skills

Job description

Alliance Automotive Group UK & Ireland is seeking a Credit Control Manager to lead a team of credit controllers across our network. The role focuses on overdue payments, negotiation of plans, and maintaining customer files.

You will work with the HO team and interface with internal departments to ensure timely cash collection. The ideal candidate will be clearly communicative, calm under pressure, and organised, with strong negotiation and numerical skills.