Credit Control Manager - Lead & Optimize Collections

Genuine Parts Company; Bradford; On-site; GBP 35,000 - 55,000; Full time

Job summary

Alliance Automotive Group UK & Ireland is seeking a Credit Control Manager to lead a team of 14 credit controllers and manage overdue accounts. The role requires coordinating with internal departments, using the MAM accounting package, and ensuring timely payment processes.

The ideal candidate will be highly organized, able to negotiate repayment plans, maintain customer files, produce statements, and work to strict deadlines while maintaining professional communication and accuracy.

Qualifications

• Experience in credit control and debt collection.
• Experience managing a team of credit controllers.
• Ability to reconcile accounts and process payments.

Responsibilities

• Contacting business customers when payment is overdue.
• Negotiating repayment plans if customers are in financial difficulties.
• Setting up and maintaining customer files (HO).
• Processing payments.
• Starting legal proceedings if debts are not paid within an agreed time (HO).
• Liaising with internal businesses.
• Producing and sending collection letters (HO).
• Assisting in notifying new business acquisition customers of changes in ownership (HO).
• Bank reconciliations.
• Producing customer statements.

Skills

Communication

Negotiation

Organised

Deadline driven

Attention to detail

Mathematical skills

Computer skills

Tools

MAM accounting system

Job description

Alliance Automotive Group UK & Ireland is seeking a Credit Control Manager to lead a team of 14 credit controllers and manage overdue accounts. The role requires coordinating with internal departments, using the MAM accounting package, and ensuring timely payment processes.

The ideal candidate will be highly organized, able to negotiate repayment plans, maintain customer files, produce statements, and work to strict deadlines while maintaining professional communication and accuracy.