Credit Control Manager Lead Collections Team

Alliance Automotive Group; Bradford; On-site; GBP 38,000 - 50,000; Full time

Job summary

Alliance Automotive Group is seeking a Credit Control Manager to lead a team of credit controllers across the group. The role focuses on overseeing overdue payments, negotiating repayment plans, maintaining customer records, and supporting new business onboarding changes in ownership within a high-volume logistics environment.

The successful candidate will require strong communication, negotiation, and organizational skills, with a methodical approach and ability to meet strict deadlines.

Qualifications

• Good spoken and written communication skills.
• Assertive but tactful manner.
• Calmness under pressure.
• Organized and methodical approach.
• Ability to work to strict deadlines.
• Good negotiation skills.
• Ability to explain financial matters clearly.
• Good mathematical skills.
• Administrative and computer skill.

Responsibilities

• Contact business customers when payment is overdue.
• Negotiate repayment plans if customers are in financial difficulties.
• Set up and maintain customer files (HO).
• Process payments.
• Start legal proceedings if debts are not paid within the agreed time (HO).
• Liaise with internal businesses.
• Produce and send collection letters (HO).
• Assist in notifying new business acquisition customers of changes in ownership (HO).
• Perform bank reconciliations.
• Produce customer statements.

Skills

Communication

Negotiation

Organizational skills

Debt collection

Tools

MAM

Job description

Alliance Automotive Group is seeking a Credit Control Manager to lead a team of credit controllers across the group. The role focuses on overseeing overdue payments, negotiating repayment plans, maintaining customer records, and supporting new business onboarding changes in ownership within a high-volume logistics environment.

The successful candidate will require strong communication, negotiation, and organizational skills, with a methodical approach and ability to meet strict deadlines.