Credit Control & Billings Assistant

Athenacarehomes; Basildon; On-site; GBP 22,000 - 30,000; Part time

Job summary

Join a compassionate and award-winning family-owned business as a Credit Control & Billings Assistant. This role is crucial in ensuring accurate billing and effective debt management within a supportive team environment. You will oversee the billing process, collaborate with home administrators, and play a key role in maintaining financial integrity. With a focus on care and community, this position offers a fulfilling opportunity to contribute to the well-being of residents while enjoying a competitive salary and benefits. If you are detail-oriented and passionate about making a difference, this role is perfect for you.

Benefits

Fully comprehensive induction

Competitive salary

28 days of holiday per year

Free Blue Light Card

Access to Blue Light discount platform

Annual recognition awards ceremony

Refer a friend scheme

Qualifications

• Proven experience in billing and credit control within healthcare.
• Strong teamwork and communication skills are essential.

Responsibilities

• Oversee billing process and ensure accurate resident fee billing.
• Manage credit control and minimize debts and write-offs.
• Participate in monthly debt management meetings with leadership.

Skills

Billing experience

Credit control

Teamwork skills

Communication skills

Accounts receivable software proficiency

Tools

Sage

CareHQ

Caresys

Job description

As a Credit Control & Billings Assistant at Athena Care Homes, you will be responsible for accurate billing, cash collection, debt management, and credit recovery.

About Athena Care Homes:
Athena Care Homes is an award-winning, family-owned business operating seven residential nursing homes in East Anglia where care and compassion run through to our very core. There is a shared vision across all of our specialist care homes: we strive to provide happy, safe, and comfortable care to every resident.

At Athena, we celebrate everyone as an individual. Whether that’s delivering authentic care, supporting our team to make moments for our residents and their loved ones, or learning and growing together.

About the role:
You will be responsible for the oversight of the billing process for our residents; ensuring that all resident fees are billed correctly, supporting the Home Administrators with record maintenance and proper procedure, and processing bank receipts and allocations.

Shift Pattern:
37.5 hours per week, Monday to Friday 9am to 5pm. We are also open to part-time applicants for this position.

Location:
Central Office, Russell House, Basildon, Essex, SS15 6TF.

Key Duties & Responsibilities:

• Management and oversight of the billing process for residents, ensuring the teams within our homes follow proper procedures.
• Monitoring of contract beds and ensuring that proper billing is maintained.
• Management of credit control for the business, ensuring that debts and write-offs are kept to an absolute minimum.
• Play a lead role in the monthly debt management cycle, being an active part of the monthly meetings with the Home Leadership teams.

Training, Skills & Experience Required:

• Proven experience in a billing and/or credit control role within a healthcare or similar industry.
• Strong teamwork skills.
• Proficiency in relevant accounts receivable software (e.g., Sage, CareHQ, Caresys).
• Excellent communication and interpersonal skills.

What we can offer:

• Fully comprehensive induction.
• Competitive salary, plus enhancements on bank holidays.
• 28 days of holiday per year.
• Free Blue Light Card & access to the Blue Light discount platform.
• Annual recognition awards ceremony – The AFTAS.
• Refer a friend scheme.