Customer Service and Billing Administrator

Huntress; Crawley; On-site; GBP 25,000; Full time

Job summary

A leading company is seeking a Customer Service & Billing Administrator in Crawley. This role involves managing invoices, resolving customer disputes, and requires strong Excel skills. Join a friendly team where your contributions will make a difference!

Qualifications

• Experience in customer service or handling disputes.
• Strong Excel skills and confident in data input.

Responsibilities

• Checking and processing invoices.
• Handling customer queries and disputes professionally.
• Producing reports to highlight billing issues.

Skills

Excel

Communication

Problem Solving

Attention to Detail

Job description

Customer Service and Billing Administrator
Crawley
£25,000
Permanent | Full Time | Fully office based

Are you customer-focused, great with Excel, and enjoy solving problems?

We're working with our client to find a Customer Service & Billing Administrator to join a friendly team at their offices in Crawley.

You'll be responsible for reviewing charges, raising invoices for customers, and handling any disputes or queries that arise. This role blends data input with customer service and is ideal if you love digging into the details, helping people, and being part of a supportive, high-performing team.



What you'll be doing:

* Checking and processing invoices
* Producing reports to highlight and understand billing issues
* Issuing customer invoices based on discrepancies
* Managing credits with suppliers
* Handling customer queries and disputes professionally
* Working with suppliers to resolve outstanding billing issues
* Keeping detailed records and ensuring all communications are clear and accurate



What you'll need:

* Strong Excel skills and be confident inputting data
* Great written and verbal communication skills
* A problem-solving mindset and good attention to detail
* Experience in customer service or handling disputes
* A team player attitude with the ability to work independently too

You'll be joining a friendly, fast-paced team where your work makes a real difference. If you're confident dealing with people and are comfortable with spreadsheets, this could be the perfect role for you!

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.