Credit Collections Specialist

PowerToFly; Epping Forest; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading global audio equipment manufacturer is seeking a Credit Collections Specialist to manage credit and collections activities in the EMEA region. The ideal candidate will have over 5 years of experience in credit collections, with strong communication skills and the ability to build positive customer relationships. Responsibilities include reviewing debtor ledgers, sending payment reminders, and collaborating with various teams to ensure smooth operations. Join us to enhance your career in a dynamic environment.

Benefits

Flexible work arrangements

Equitable candidate experience

Qualifications

• Minimum 5 years’ experience in Credit Collections within a commercial environment.
• Strong written and verbal communication skills.
• Good understanding of industry practices and regional laws.

Responsibilities

• Review the debtor ledger and prioritise collection activities.
• Send monthly statements and payment reminders.
• Build positive customer relationships by resolving invoice queries.

Skills

Credit Collections experience

Communication skills

Analytical mindset

Proficiency in SAP

Proficiency in Microsoft Office

Education

CICM qualification (or working towards)

Tools

SAP

Microsoft Office

Job description

Overview

Are you passionate about building strong customer relationships while ensuring smooth financial operations? We’re looking for a Credit Collections Specialist to join our dynamic EMEA team. In this role, you’ll take ownership of credit and collections activities, ensuring timely invoice payments and maintaining accurate account records.

You’ll work closely with customers and internal teams to resolve queries and keep processes running smoothly, acting as the key point of contact for collections in your region to keep everything running seamlessly.

If you’re detail-oriented, proactive, and ready to contribute to a collaborative environment, apply today and be part of our success!

Responsibilities

• Review the debtor ledger and prioritise collection activities to ensure timely payment of invoices.
• Send monthly statements and payment reminders via phone and email.
• Build positive customer relationships by resolving invoice queries professionally and promptly.
• Collaborate with Sales and Customer Service teams to support credit and collection processes.
• Work with Accountants to reconcile accounts and minimise unallocated receipts.
• Maintain accurate records of credit transactions, customer interactions, and payment histories.
• Act as the first point of contact for collections activities within your assigned region.
• Perform other duties as required to support the credit function.

Qualifications

• Minimum 5 years’ experience in Credit Collections within a commercial environment.
• CICM qualification (or working towards) is desirable.
• Strong written and verbal communication skills.
• Good understanding of industry practices, economic environments, company policies, and regional laws.
• Experience with vendor program structures in sales or credit underwriting.
• Proficiency in SAP and Microsoft Office (Word, Excel, PowerPoint).
• Analytical mindset with the ability to evaluate situations and apply sound judgment.

WHO WE ARE

Shure’s mission is to be the most trusted audio brand worldwide – and for over a century, our Core Values have aligned us to be just that. Founded in 1925, we are a leading global manufacturer of audio equipment known for quality, reliability, and durability. We engineer microphones, headphones, wireless audio systems, conferencing systems, and more. And quality doesn’t stop at our products. Our talented teams strive for perfection and innovate every chance they get. We offer an Associate-first culture, flexible work arrangements, and opportunity for all.

Shure is headquartered in United States. We have more than 35 regional sales offices, engineering hubs, distribution centers and manufacturing facilities throughout the Americas, EMEA, and Asia.

Join Shure and Amplify Your Impact. Explore our unique culture and learn the key pillars that define our legacy of excellence.

THE MIX MATTERS

Don’t check off every box in the job requirements? No problem! We recognize that every professional journey is unique and are committed to providing an equitable candidate experience for all prospective Shure Associates. If you’re excited about this role, believe you’ve got the skills to be successful, and share our passion for creating an inclusive, diverse, equitable, and accessible work environment, then apply!