Creative Studio & Client Relations Coordinator

University of the Arts London; Greater London; Hybrid; GBP 25,000 - 27,000; Full time

Job summary

University of the Arts London is seeking a proactive Client Relations & Marketing Assistant to support a busy design studio. You will respond to client and trade enquiries, draft quotes, manage orders, and liaise with manufacturers.

The role also covers press outreach, studio administration, and marketing support through content scheduling and copywriting. The successful candidate will have experience in a creative studio or gallery environment, strong communication skills, and familiarity with

Qualifications

• Experience in a creative studio, gallery, luxury retail, or design showroom.
• Proven client-handling with strong written and verbal communication.
• Commercially astute, proactive, and able to drive enquiries to completion.
• Highly organised with experience in logistics, invoicing, or CRM tools.
• Familiar with Squarespace, Xero, Adobe Suite, Excel and social media platforms.

Responsibilities

• Respond promptly to private client and trade enquiries, draft quotes/invoices, track orders, and liaise with manufacturers/workshops.
• Coordinate image requests, sample loans, and press releases; maintain relationships with design journalists and editors.
• Manage daily correspondence, logistics/shipping for exhibitions and client deliveries, and studio supplies.
• Coordinate content schedules, assist with newsletters, and track outreach campaigns.
• Copywriting for marketing and press materials including press releases, social posts, and website content.
• Diary management, travel coordination and scheduling.

Skills

Client relations

Communication

Organisation

CRM tools

Tools

Squarespace

Xero

Adobe Suite

Excel

Job description

University of the Arts London is seeking a proactive Client Relations & Marketing Assistant to support a busy design studio. You will respond to client and trade enquiries, draft quotes, manage orders, and liaise with manufacturers.

The role also covers press outreach, studio administration, and marketing support through content scheduling and copywriting. The successful candidate will have experience in a creative studio or gallery environment, strong communication skills, and familiarity with