Studio and Client Coordinator

University of the Arts London; Greater London; Hybrid; GBP 25,000 - 27,000; Full time

Job summary

University of the Arts London is seeking a proactive Client Relations & Marketing Assistant to support a busy design studio. You will respond to client and trade enquiries, draft quotes, manage orders, and liaise with manufacturers.

The role also covers press outreach, studio administration, and marketing support through content scheduling and copywriting. The successful candidate will have experience in a creative studio or gallery environment, strong communication skills, and familiarity with

Qualifications

• Experience in a creative studio, gallery, luxury retail, or design showroom.
• Proven client-handling with strong written and verbal communication.
• Commercially astute, proactive, and able to drive enquiries to completion.
• Highly organised with experience in logistics, invoicing, or CRM tools.
• Familiar with Squarespace, Xero, Adobe Suite, Excel and social media platforms.

Responsibilities

• Respond promptly to private client and trade enquiries, draft quotes/invoices, track orders, and liaise with manufacturers/workshops.
• Coordinate image requests, sample loans, and press releases; maintain relationships with design journalists and editors.
• Manage daily correspondence, logistics/shipping for exhibitions and client deliveries, and studio supplies.
• Coordinate content schedules, assist with newsletters, and track outreach campaigns.
• Copywriting for marketing and press materials including press releases, social posts, and website content.
• Diary management, travel coordination and scheduling.

Skills

Client relations

Communication

Organisation

CRM tools

Tools

Squarespace

Xero

Adobe Suite

Excel

Job description

Salary £25,000 - 27,000 per annum (dependent on experience)

• Client Relations & Sales: Respond promptly to private client and trade enquiries, draft quotes/invoices, track orders, and liaise with manufacturers/workshops.
• Press & Outreach: Coordinate image requests, sample loans, and press releases for design publications; maintain relationships with design journalists and editors.
• Studio Administration: Manage daily correspondence, logistics/shipping for exhibitions and client deliveries, and studio supplies.
• Marketing Support: Coordinate content schedules, assist with newsletters, and track outreach campaigns.
• Copywriting: Write copy for marketing and press materials, including press releases, social media posts, and website content.
• Diary management, travel coordination and scheduling.

Skills and Experience Required

• Experience in a creative studio, gallery, luxury retail, or design showroom environment.
• Proven client-handling skills with exceptional written and verbal communication.
• Commercially astute, proactive, and comfortable driving enquiries to completion.
• Highly organised with experience managing logistics, invoicing, or CRM tools.
• Familiar with Squarespace, Xero, Adobe Suite, Excel and Social Media Platforms.

Disability Confident Employer

We can confirm that we are a Disability Confident Employer (Level 1-3) who can welcome a wide-range of disabled applicants within our level of training.

We are an Equal Opportunities Employer and welcome applicants from diverse backgrounds, regardless of their race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity and caring responsibility. We are committed to offering a working environment where everyone is valued and feels appreciated.