Showroom Experience & Design Assistant

University of the Arts London; Greater London; Hybrid; GBP 26.000 - 32.000; Vollzeit

Zusammenfassung

University of the Arts London is seeking a proactive showroom and sales support assistant to welcome clients, guide product selections, and assist with orders in a design-led showroom environment in London. The role involves handling samples, maintaining displays, and supporting bespoke project coordination.

You will coordinate quotations and invoices, keep accurate client records, and assist with events and social media content when needed.

Qualifikationen

• Friendly, confident and professional with strong communication skills.
• Interest in interiors, design or textiles (experience preferred but not essential).
• Highly organised with strong attention to detail.
• Proactive and hands-on with a willingness to learn.
• Comfortable using email, spreadsheets and basic digital tools.
• Ability to multitask and work in a fast-paced, client-facing environment.
• Positive attitude and team-oriented mindset.

Aufgaben

• Welcome interior designers and clients to the showroom, offering a warm, professional, and design-led experience. Assist with product enquiries, guide clients through collections, and support the sales process from initial interest to order placement.
• Manage showroom samples, including rug swatches, colour poms, and sample books. Prepare and organise sample packs for client presentations, and coordinate dispatches and returns efficiently.
• Maintain the visual standards of the showroom, ensuring displays are clean, well-organised, and aligned with Aarohana's brand aesthetic. Assist with styling and seasonal updates of displays.
• Assist with preparing quotations, proformas, and invoices. Maintain accurate records of client interactions, orders, and sample movements using internal systems.
• Work closely with the team to support bespoke projects—helping with measurements, basic CAD coordination (if applicable), colour referencing, and tracking project progress.
• Liaise with suppliers and logistics partners for sample shipments and order dispatches. Track deliveries and ensure timely communication with clients.
• Assist with showroom events, design week preparations, and client outreach. Support basic content creation for social media (photography, reels, etc.) when required.
• Handle day-to-day studio operations, including answering calls/emails, managing appointments, and ensuring smooth running of the showroom.

Kenntnisse

Customer service

Interiors interest

Organisation

Proactive attitude

Digital tools

Multitasking

Team player

Jobbeschreibung

University of the Arts London is seeking a proactive showroom and sales support assistant to welcome clients, guide product selections, and assist with orders in a design-led showroom environment in London. The role involves handling samples, maintaining displays, and supporting bespoke project coordination.

You will coordinate quotations and invoices, keep accurate client records, and assist with events and social media content when needed.