Creative Office & Operations Coordinator

Cheerful Twentyfirst Ltd; Greater London; On-site; GBP 26,000 - 32,000; Full time

Job summary

Cheerful Twentyfirst in central London is seeking an Office Coordinator to be the heartbeat of our workspace. You will welcome guests, manage suppliers, handle deliveries, and keep the space vibrant and well stocked, reflecting our creative and high-energy culture.

This role is office-based, 9:30am–6pm, with opportunities to influence ways of working, improve efficiency, and partner with senior leadership to shape the agency experience for staff and clients.

Qualifications

• Experience in an office administrative, front of house, or workplace support role (agency experience is a plus).
• Proactive and hands-on; able to suggest improvements and efficiencies.
• Organised with strong time management and detail orientation.
• Friendly and welcoming with excellent communication and interpersonal skills.
• Safety minded with awareness of office safety standards; training provided.
• Confident communicator able to give clear reminders when needed.
• Able to balance office tasks with administrative work.

Responsibilities

• Welcome guests, answer intercom, manage deliveries with warmth and professionalism.
• Keep the office tidy and proactively improve the space; anticipate needs.
• Open/close the office; assist with secure evening close-ups.
• Maintain kitchen and refreshments; keep supplies stocked.
• Enforce Clear Desk Policy; build good relationships with colleagues.
• Manage meeting rooms and weekly desk bookings; coordinate visits and catering when needed.
• Liaise with suppliers; oversee cleaners and minor maintenance; oversee off-site storage.
• Coordinate onboarding for new starters; liaise with People & Culture and IT.
• Support styling implementations for the office ambiance.

Skills

Proactive mindset

Organised

Excellent communication

Friendly & welcoming

Safety minded

Confident communicator

Onboarding support

Job description

Cheerful Twentyfirst in central London is seeking an Office Coordinator to be the heartbeat of our workspace. You will welcome guests, manage suppliers, handle deliveries, and keep the space vibrant and well stocked, reflecting our creative and high-energy culture.

This role is office-based, 9:30am–6pm, with opportunities to influence ways of working, improve efficiency, and partner with senior leadership to shape the agency experience for staff and clients.