Court Operations Leader – Delivery & People Management

Ministry of Justice; Wolverhampton; Hybrid; GBP 52.000 - 70.000; Vollzeit

Zusammenfassung

Ministry of Justice is seeking a Delivery Manager to oversee operations at Wolverhampton Crown Court. You will lead a team of EO managers and staff, ensuring high-quality customer service and adherence to performance targets.

The role involves working with the judiciary and partners, maintaining effective stakeholder relationships, and delivering outcomes within budget. Office-based with hybrid working arrangements are available.

Qualifikationen

• Experience leading teams in a public sector environment.
• Proven ability to manage performance, attendance, and deliver service levels.
• Strong stakeholder liaison skills with judiciary and partner organisations.

Aufgaben

• Lead and develop a team of EO managers and staff to deliver court services.
• Ensure attendance, performance objectives and budget delivery are met.
• Build effective relationships with internal and external stakeholders.
• Communicate key messages clearly and consistently across the team.
• Analyse data to identify trends and drive service improvements.

Kenntnisse

People management

Leadership

Stakeholder engagement

Communication

Data analysis

Jobbeschreibung

Ministry of Justice is seeking a Delivery Manager to oversee operations at Wolverhampton Crown Court. You will lead a team of EO managers and staff, ensuring high-quality customer service and adherence to performance targets.

The role involves working with the judiciary and partners, maintaining effective stakeholder relationships, and delivering outcomes within budget. Office-based with hybrid working arrangements are available.