Court Admin Officer: Keeps Courts Running Smoothly

Brook Street; Birmingham; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

Guaranteed interview for veterans or军军

Disability Confident Leader status

Job summary

Responsibilities include document preparation, data input, post handling, and assisting with court scheduling and payments. The role offers stability and a public-service environment, with opportunities to contribute to frontline admin excellence.

Qualifications

• Excellent customer service mindset with confident communication.
• Strong administrative capability with attention to detail.
• Ability to follow guidelines and instructions with discretion.
• Team player, able to manage time and support improvements.
• Confident handling of sensitive information and workload targets.

Responsibilities

• Prepare papers, files and court/tribunal documents for hearings and meetings.
• Maintain and update records on in-house system and support accurate data input.
• Handle post opening and dispatch; photocopying and filing.
• Support court users with enquiries face-to-face, written and telephone channels.
• Assist with scheduling/serving documents and processes including fines/fees using chip and pin.
• Work as part of a team to keep TIB meetings relevant, timely and productive.
• Process standard casework documentation and ensure courts accurately result based on information on file.
• Check and verify documents, records and returns against procedures and quality standards.
• Produce basic statistical analysis reports and support financial information processing when required.

Skills

Customer service

Administrative ability

Follow guidelines

Team working

Handling sensitive information

Job description

Responsibilities include document preparation, data input, post handling, and assisting with court scheduling and payments. The role offers stability and a public-service environment, with opportunities to contribute to frontline admin excellence.