Court Admin Officer: Calm, Efficient Hearing Support

Brook Street; Coventry; On-site; GBP 24,000 - 27,000; Full time

Job summary

Brook Street is recruiting an Admin Officer in Coventry for 37 hours per week (Mon-Fri, 9:00am–5:00pm) at £12.86 per hour. You will be the first point of contact for court users, helping hearings progress smoothly and supporting colleagues with clarity and care.

You will prepare rooms, manage files, handle post, and assist with standard forms and correspondence, using computer systems and maintaining accurate records.

Qualifications

• Confidence dealing with people from all walks of life with professionalism and sensitivity.
• Ability to react quickly and appropriately to situations while following guidelines and instructions.
• Calm, organised approach to busy environments with ownership of your own time.
• Comfort using computer systems and office equipment.
• Strong communication skills for face-to-face and telephone enquiries.
• Practical attention to detail when recording information and completing documentation.

Responsibilities

• Act as first point of contact for court users before, during and after hearings.
• Prepare court/hearing rooms and set up for proceedings.
• Deliver files and bundles to the judiciary and clerks to ensure documents are in place.
• Complete paperwork and standard forms, including straightforward drafting such as acknowledgements and receipting.
• Handle post: opening, sorting, distributing and dispatching as required
• Support correspondence tasks, including using defined information to complete standard forms.
• Operate recording equipment and maintain records of hearing recordings.
• Sort and deliver hearing lists for internal and external notice boards.

Skills

People skills

Problem solving

Organizational skills

Computer literacy

Communication skills

Attention to detail

Job description

Brook Street is recruiting an Admin Officer in Coventry for 37 hours per week (Mon-Fri, 9:00am–5:00pm) at £12.86 per hour. You will be the first point of contact for court users, helping hearings progress smoothly and supporting colleagues with clarity and care.

You will prepare rooms, manage files, handle post, and assist with standard forms and correspondence, using computer systems and maintaining accurate records.