Course Operations & Student Experience Officer

City St George's, University of London; Greater London; Vor Ort; GBP 28.000 - 34.000; Vollzeit

Zusammenfassung

City St George’s, University of London is seeking a Course Officer to be the first point of contact for students and academics, providing guidance on course matters and student processes. You will coordinate registration, module selection, assessment and timetabling, while keeping records compliant and accurate.

You will support feedback processes, prepare documentation, and collaborate with teams to ensure a smooth, high-quality student experience and course operations.

Qualifikationen

• Strong administrative and customer service experience.
• Excellent communication and organisational skills.
• Ability to use IT systems, databases and digital tools.
• Ability to manage multiple priorities and maintain accuracy.

Aufgaben

• Coordinate key administrative activities across the student lifecycle, including registration, module selection, assessment, timetabling and progression.
• Maintain accurate student records and ensure compliance with university regulations.
• Support student feedback processes, prepare reports and documentation.
• Work collaboratively with academic and professional services teams to deliver an efficient, high-quality student experience.

Kenntnisse

Administrative experience

Customer service

Communication skills

IT systems proficiency

Tools

Databases

Digital tools

Jobbeschreibung

City St George’s, University of London is seeking a Course Officer to be the first point of contact for students and academics, providing guidance on course matters and student processes. You will coordinate registration, module selection, assessment and timetabling, while keeping records compliant and accurate.

You will support feedback processes, prepare documentation, and collaborate with teams to ensure a smooth, high-quality student experience and course operations.