Senior Course Officer ( Redeployee Applicants Only )

City St George's, University of London; Greater London; On-site; GBP 36,000 - 48,000; Full time

Job summary

City St George’s, University of London invites applications for the Senior Course Officer role within the postgraduate and professional programmes team of the City Law School. This role supports the Course Operations Manager, leading the Course Office team and driving key projects across the academic year.

The successful candidate will have a first degree or equivalent experience, plus HE administration and line-management experience in a busy, customer-focused office.

Qualifications

• First degree or equivalent experience.
• Experience of working in higher education in course/programme administration.
• Line management experience.
• Experience working in a busy customer‑focussed office environment.
• Well developed verbal and written communication skills.

Responsibilities

• Staff leadership and supervision for the Course Office team (PG and Professional Programmes).
• Management of student feedback processes (module evaluation and course representative meetings).
• Coordination and supervision of key events/projects (working with Heads of Department on teaching responsibilities).
• Coordination across programmes and schools for induction, timetabling, staffing and resourcing throughout the academic year.
• Student and faculty support including advice and committee reporting.

Education

First degree or equivalent experience

Tools

IT systems

Job description

City St George’s, University of London is the University of business, practice and the professions and brings together the expertise and excellence of City, University of London and St George’s, University of London into one institution. The combined university is now one of the largest higher education destinations for London students, combining a breadth of disciplines across health, business, policy, law, creativity, communications, science and technology. Our students are at the heart of everything that we do, and we are committed to supporting them to pursue their career and personal ambitions.

Our research is engaged, at the frontier of practice and has a positive impact on the world around us.

The post of senior Course Officer sits within the postgraduate and professional programmes team of the city Law School. The purpose of this role is to assist the course Operations Manager with Managing the Course office team, and to lead on key projects and events throughout the academic Year

• Staff leadership and supervision (e.g. manage the Course Office team for PG and Professional Programmes);
• Management of student feedback processes (e.g. module evaluation and course representative meetings);
• Coordination and supervision of key events / projects (e.g. working with the Heads of Department re teaching responsibilities and associated activities);
• Coordination across programmes and schools to supervise significant periods throughout the academic year (e.g. induction, timetabling, staffing, resourcing);
• Student/ Faculty Support ( E.g Providing advice and support to students and academic staff committee membership and reporting )

The successful candidate will hold a first degree or equivalent experience; they will have experience of working in higher education in course/programme administration, alongside line management experience and working in a busy customer focussed office environment. They will have well developed verbal and written communication skills, be confident in the use of IT systems, the ability to work independently or as part of a team, and confident dealing with people at all levels.

** Additional Information This Role is being offered on a fixed-term basis

Closing date for applications:Sunday 1st November at 11:59pm

Interviews are scheduled to take place on TBC

The selection process will involve interview and an exercise Further details will be confirmed at the interview stage.

City St George’s offers a sector-leading salary, pension scheme and benefits including a comprehensive package of staff training and development.

City St George’s, University of London is committed to promoting equality, diversity and inclusion in all its activities, processes, and culture for our whole community, including staff, students and visitors.

We welcome applications regardless of age, caring responsibilities, disability, gender identity, gender reassignment, marital status, nationality, pregnancy, race and ethnic origin, religion and belief, sex, sexual orientation and socio-economic background. City St George’s operates a guaranteed interview scheme for disabled applicants.

The University of business, practice and the professions