County Administrator - Gloucester

South Western Ambulance Service NHS Foundation Trust; Gloucester; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

Competitive NHS salary

37.5 hour working week

27 days annual leave plus holidays

Generous Pension Scheme

Free parking across Trust sites

Job summary

South Western Ambulance Service NHS Foundation Trust is seeking a County Administrator in Gloucester to provide essential administrative support to the Operations team. You will report to the County Business Manager and help ensure smooth county operations, including sickness absence monitoring, KPI tracking and ensuring supplies of essential items.

You will coordinate new starters/leavers, prepare papers for County meetings, and act as a role model and mentor for the Apprentice.

Qualifications

• 4 GCSEs (C or above) including English and Maths or equivalent.
• European Computer Driving License (ECDL) held.
• Experience of maintaining databases and working to deadlines.

Responsibilities

• Serve as point of contact within the County for enquiries from the public and staff.
• Maintain filing system and coordinate a 'bring forward' system for documentation.
• Assist in the administration and coordination of new starters and leavers, and prepare reports.
• Mentor the Apprentice to support development within the administration function.

Skills

Previous office experience

Databases

Deadline-driven

Education

GCSEs (4, including English & Maths)

ECDL

Tools

MS Office

Job description

Employer South Western Ambulance Service NHS Foundation Trust Employer type NHS Site Staverton Ambulance Station Town Gloucester Salary £25,760 - £27,476 per annum Salary period Yearly Closing 17/09/2026 23:59

County Administrator - Gloucester

NHS AfC: Band 3

Job overview

This is an important role providing administrative support to the Operations team. Reporting to the County Business Manager, the primary purpose of this role is to assist in the smooth running of the County.

This role includes responsibilities relating to the monitoring and administration of sickness absence, recording Key Performance Indicators (KPIs) and ensuring sufficient supply of essential non-pay items for the County. The role will also assist the local management
team with the administration and coordination of new starters and leavers, and the preparation of reports and papers for County meetings.

An important feature of this role is to act as an informal mentor to the apprentice in order to support and develop them within the administration function.

Main duties of the job

Along with the County Business Manager, you will act as the point of contact within the County for initial enquiries from members of the public, operational staff and staff from Trust HQ acting with professionalism at all times.

You will need to respond to incoming correspondence to the County as directed by the County Business Manager, maintain a suitable filing system for the County, and co-ordinate a 'bring forward' system for all relevant documentation/ correspondence. You will also To act as a role model and informal mentor for the Apprentice.

Working for our organisation

Working for us is an experience like no other. We provide emergency and urgent care, 24 hours a day, 365 days a year, operating across the largest ambulance region in England and responding to an average of 2,650 incidents every day.

We remain committed to ensuring that we provide the best possible care for all our patients, which is reflected in our new five-year strategy which has continually improving patient care at its very core.

The role is based in Bristol, a lively yet laid-back city with top class shopping, street food, dynamic events and friendly festivals and excellent national and international transport links.

If you embody our values of one team, compassionate and innovative and are looking to make a real difference to peoples' lives, then we would love to hear from you.

In return we will equip you with the skills and resources you need to thrive in your role.

You will have opportunities to progress to roles across the Trust and enjoy continuous professional development.

Benefits

• Competitive NHS salary
• A standard working week of 37.5 hours
• Holiday entitlements of 27 days per year, plus general and public holidays, rising to 29 days after 5 years and 33 days after 10 years
• Pay enhancements for out of hours, shift and overtime working
• Generous Pension Scheme
• Career and salary progression
• Car leasing scheme
• Free parking across Trust sites
• Staff networks
• Wide range of discounts from various organisations across the UK

Detailed job description and main responsibilities

For further information about this role please see the attached job description and person specification.

Right to work/Certificate of sponsorship
This role does not meet the criteria for Skilled Worker visa sponsorship under current Home Office regulations. You must have the existing right to work in the UK to be considered for this position.

For further information on visa sponsorship and eligibility, please refer to the UK Government guidance on Skilled Worker visas: www.gov.uk/skilled-worker-visa

Person specification

• 4 GCSEs (grade C or above) or equivalent including English and Mathematics or Level 2 Function Skills or equivalent experience
• European Computer Driving License
• Previous office experience
• Experience of maintaining databases and working to deadlines, collating and maintaining records
• Experience of NHS or Emergency Services organisation