Legal Services Administrator, Band 3

Gloucestershire Hospitals NHS Foundation Trust; Cheltenham; On-site; GBP 26,000 - 27,000; Full time

Job summary

Gloucestershire Hospitals NHS Foundation Trust is seeking an administrative professional to join the Legal Services Department in Cheltenham. The role offers 37.5 hours per week with a fixed-term 12-month contract and the potential for job share.

The post requires RSA III or equivalent admin experience and GCSEs in Maths and English, alongside strong IT and communication skills. You will handle statutory information requests, provide timely responses, and perform a range of general admin duties,

Qualifications

• RSA III or relevant administrative experience is required.
• GCSE Maths and English at Grade C or above is required.
• Strong organisational and communication skills are essential.

Responsibilities

• Provide a point of contact for external agencies needing access to Trust information for statutory and procedural purposes.
• Find and provide requested information and liaise with agencies as required.
• Provide a range of general administrative duties for the department on request.

Skills

Excellent communication

Organisational skills

Independent worker

Team oriented

Flexible

Education

RSA III or relevant admin experience

GCSE Maths and English (C)

Tools

MS Office (Word, Excel, Outlook)

Job description

Current jobs at Gloucestershire Hospitals

Main area Administration Grade Band 3 Contract 12 months (Fixed Term- 12 Months) Hours

• Full time
• Part time
• Job share

37.5 hours per week (Job share of full time post considered) Job ref 318-26-T0601

Site Cheltenham General Hospital Town Cheltenham Salary £25,760 - £27,476 (pa, pro rata if part-time) Salary period Yearly Closing 24/09/2026 23:59

At Gloucestershire Hospitals, our people are at the heart of everything we do. As the county’s largest employer, we are proud to provide high-quality acute, elective, and specialist services to more than 650,000 people across our county. Our care is delivered across Gloucestershire Royal, Cheltenham General and Stroud Maternity Hospital.

With over 9,000 employees representing more than 95 nationalities, bringing together a mix of cultures and experiences to the care that we deliver. Whether you’re beginning your NHS journey or looking to take the next step in your career, this is an exciting time to join us. We’re investing heavily in innovation, research, and transformation, with more than 100 active clinical studies and major developments underway across our hospitals.

We take pride in working as one team, driven by a shared ambition to grow, develop, and continually improve. Every contribution is valued and by combining our collective strengths, we support not only our diverse communities but one another. You can expect a warm, supportive culture and colleagues who are passionate about teamwork, professional development and delivering exceptional care. We offer structured development programmes, mentoring and leadership opportunities to help you progress in your career.

We are committed to fostering an inclusive environment where everyone feels they belong. By joining our Trust, you will benefit from a comprehensive package that includes flexible working opportunities, generous annual leave, the NHS pension scheme, competitive bank rates, local discounts, access to on-site nurseries, reduced public transport costs, reward and recognition schemes and a wide range of health and wellbeing initiatives.

Be part of Gloucestershire Hospitals, explore your future with us today.

Job overview

To provide a point of contact for external agencies needing help to access Trust information for statutory and procedural purposes. To find and provide information requested and continue to liaise with these agencies. To provide a range of general administrative duties for the department, on request.

Additional working pattern details: Job share of full time post considered

Main duties of the job

At all times, the post holder will represent the Legal Services Department to the highest degree of professional standards both within the Trust and with its partners in the wider system, and to deal with tact and sensitivity the many matters of a confidential and sensitive nature which will cross their desk.

Working for our organisation

We take pride in placing people at the centre of everything we do, working together as a united team. Driven by a shared ambition to continually grow, develop, and learn, we recognise and value every contribution. By combining our experience and skills, we not only support our vibrant, diverse communities, but also support one another.

With a team of over 9,000 employees, we are proud to be the largest employer in Gloucestershire and rank among the top 10 largest Trusts in the South West region. By joining our Trust, you will benefit from an excellent package that includes exclusive benefits, flexible working opportunities and the chance to gain valuable experience in one or both of our innovative hospitals.

As well as generous annual leave allowance, you will have access to the excellent NHS pension scheme, competitive bank rates, discounts at local shops and restaurants, access to two on-site nurseries, discounted public transport, reward and recognition and a range of health and wellbeing initiatives to support you.

Detailed job description and main responsibilities

Please see Job Description - To provide a point of contact for external agencies needing help to access Trust information for statutory and procedural purposes. To find and provide information requested and continue to liaise with these agencies. To provide a range of general administrative duties for the department, on request.

Person specification

Qualifications

• RSA III or relevant administrative experience
• GCSE Maths and English Grade C minimum

Knowledge and Skills

• MS office (Word, Excel, Outlook)
• Ability to securely process confidential and sensitive data
• Excellent communication skills with good telephone manner
• Ability to plan and organise
• Ability to plan and manage multiple deadlines
• Understanding of when to escape matters appropriately
• Ability to work independently
• Manual handling of paper records and case notes
• Proactivity and ability to take the initiative when necessary

Personal attributes

• Energetic
• Resilient
• Team focused
• Flexible

We reserve the right to expire vacancies prior to the advertised closing date once a sufficient number of applications have been received.

You will only be contacted by the Recruitment Team via email if you are shortlisted for this post. Please ensure therefore that you check your e‑mail account regularly.

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