Business and Project Lead

Gloucestershire Health and Care NHS Foundation Trust; Littledean; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Free car parking

27 days leave + bank holidays

Training and development opportunities

NHS pension

Job summary

Gloucestershire Health and Care NHS Foundation Trust is seeking a capable administrator to provide business and project support across Forest of Dean ICT, covering Forest of Dean, Tewkesbury, Newent and Staunton Integrated Community Team. The role focuses on building business intelligence, governance alignment and service improvement.

You will work under supervision of the Community Manager, with a degree of autonomy based on project scope.

Qualifications

• Experience with complex administrative tasks and working to tight deadlines.
• Significant experience in a statutory organisation.
• Experience of line management, delegation and project leadership.

Responsibilities

• Provide business and project support to the management team.
• Navigate multiple systems to develop business intelligence for service improvements.
• Support governance requirements and local strategy initiatives.
• Supervise the Admin Lead in the locality.

Skills

SystmOne

Rostering software

ESR

Data analysis

Interpersonal skills

Communication

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

SystmOne

ESR

Job description

Site Forest of Dean ICT- Ow Bist Community Hub, Town Cinderford Salary £32,073 - £39,043 per annum Salary period Yearly Closing 27/09/2026 23:59

We love what we do and we think you will, too!

At Gloucestershire Health and Care NHS Foundation Trust (GHC), we provide joined-up mental health, physical health and learning disability services to people of all ages across Gloucestershire. We run community hospitals and provide care and support in people’s own homes and in a range of other locations across the county .

We are on a mission to enable people to live the best life they can and we have a vision to work together to provide outstanding care . We put people at the heart of our services, focusing on personalised care by asking ‘what matters to you ’.

We’re passionate about making sure that everyone can contribute to achieving our mission and w e are continually working to support healthy and happy high-quality team s in all areas of the Trust .

Our application process aims to understand each candidates knowledge, skills and experience. We have found that candidates that use AI to generate their answers can lack specificity and fail to address key criteria outlined in the job description.

It is really important to personalise your application to convey your individual skills, knowledge, and experiences effectively and for us to understand why you are applying for this role with GHC. We discourage over reliance on AI-generated applications as it will lessen your chances of success in securing an interview with us .

Job overview

An exciting opportunity has arisen within Forest of Dean, Tewkesbury , Newent and Staunton Integrated Community Team (ICT). The successful candidate will provide business and project support to the management team and wider service. This will involve taking responsibility for navigating multiple systems to assist in developing business intelligence, which will support service improvements and the achievement of Governance requirements; in line with local strategies and government initiatives. These initiatives will require a high level of planning, negotiating, analytical and communication skills.

The successful candidate will be supported by the Community Manager at all times to implement projects. The level of autonomy within this role will be agreed based on the nature and scope of the specific project. This role within the ICTs, will support ongoing projects and contribute to continued development of the service within a changing health economy. As such the role may be subject to some change during the development phase.

Please note this role will also include the management and supervision of the Admin Lead in the locality.

Main duties of the job

The ideal candidate will demonstrate good attention to detail, a working knowledge of clinical systems (SystmOne), rostering software and ESR with the ability to analyse and present information from a variety of sources and data reports. You will have excellent interpersonal and communication skills, with the capability to forge strong, trusting and productive relationships with colleagues inside and outside the organisation. You will be expected to have be flexible, self-driven and adaptable, prioritising the demands of a busy workload in a changing environment.

Working for our organisation

We have a skilled and dedicated workforce of over 5000 colleagues working in a diverse range of services over 55 sites and within people’s homes. We strive to enable a welcoming workplace culture that builds and celebrates civility, inclusivity and diversity, while providing a sense of belonging and trust.

Annual staff surveys, regular Pulse surveys and other engagement opportunities provide our people with lots of opportunity to tell us about their experiences of working with us. In the latest staff survey, 61% of colleagues gave us their views. It was great to hear that:

• 72% of colleagues would recommend the Trust as a place to work, ranking us 1st for Provider Trusts in the South West region on this question.
• 76% would recommend the standard of care provided in our services if a friend or relative needed treatment, also ranking us 1st in the South West region.
• 81% said that care of patients and service users is the Trust’s priority, compared with an average in comparable NHS Trusts in England of 64%.

This high-level overview shows we are in a healthy position, with higher scores than average for comparable organisations, alongside a great response rate, indicating good staff engagement. However, we also know we have plenty of room for improvement in many areas. To that end, we continue to prioritise and invest in our commitment to genuinely becoming a Great Place to Work with consistent top-quartile performance in the annual staff survey and Pulse surveys.

Detailed job description and main responsibilities

Gloucestershire Health and Care is committed to embedding and providing personalised care through all of its services as part of our high-quality care strategy. The purpose of personalised care is to empower people to lead the lives they want to live. Personalised care starts with a conversation with people about what matters to them. It builds on what people can do, as well as addressing their health needs. Including new ways of working and delivering care, emphasising that we need to make effective use of the full range of our people’s skills and experience to deliver the best possible patient care. So we want to know What Matters to You and that you will share our values and join us on this very important journey.

The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.

Please refer to the Additional Information attachment before submitting your application.

Person specification

Qualifications

• Educated to degree level in a relevant subject area, or equivalent experience or training.
• Good standard of literacy and numeracy

Experience

• Experience of undertaking complex administrative tasks, progress chasing and working to tight deadlines
• Significant experience of working within a statutory organisation
• Significant experience of working in a busy office environment.
• Experience of line management, delegation, supervision
• Significant Experience of Managing and leading projects
• Highly skilled in Microsoft Office Packages, e.g. Word, Excel, and PowerPoint and use of computers and keyboards for typing of reports, email and auditing work and contributing to business plans and presentations.
• Previous experience of working within the NHS/local authority
• Previous use of staff rostering systems
• Previous use of an electronic patient records (e.g. SystmOne)

When joining us, as well as becoming part of a team that makes a difference, we also offer:

• Free car parking at many of our sites
• 27 days leave plus bank holidays, increasing up to 33 days with long service
• A broad range of training and development opportunities, including apprenticeships up to Level 7 qualification.
• A multi-professional preceptorship programme for all Newly Qualified; Nurses, Nursing Associates, Internationally Educated Practitioners, Allied Health Professionals and Return to Practice Practitioners.
• Generous NHS pension and enhanced pay when if you work unsocial hours
• Flexible, family friendly and agile working opportunities
• Recognition and long service awards
• Fast Track physiotherapy
• Access to discounts and salary sacrifice schemes; including Cycle to Work, Car scheme and discounts on travel, leisure and retailers.

If you are aged 16-30, you may be eligible for financial and pastoral support from the King’s Trust, with who we are in partnership with to support your first 6 months in role. We will pass on your details to the King’s Trust who will be in touch with you if you are eligible. If you would rather not be contacted, please let us know.

For more information please see the attached 'Additional Information for Applicants' document.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.