Counter Sales & Yard Operative - Customer Champion

Independent Builders Merchant Group; High Wycombe; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Supportive team environment

Job summary

Grant & Stone Building Supplies at High Wycombe is seeking a Counter Sales & Yard Operative to join our busy branch. This full-time, permanent role blends customer-facing counter sales with hands-on yard duties to keep operations running smoothly.

You will help customers, assist with stock, loading/unloading, and build product knowledge while working as part of a friendly team dedicated to excellent service.

Qualifications

• Experience in customer service, sales, warehouse, distribution, builders' merchant, retail or construction-related environment.
• Strong communication and relationship-building skills.
• Confidence dealing with customers face-to-face and over the phone.
• Positive, team-oriented approach and good attention to detail.
• Ability to work indoors and outdoors and learn new skills.

Responsibilities

• Build positive relationships with customers face-to-face, over the phone and via email.
• Assist with yard duties, stock organisation and product knowledge.
• Support branch operations and contribute to smooth day-to-day running.
• Counter sales, shop merchandising, hand loading/unloading, FLT loading/unloading.

Skills

Customer service

Communication

Teamwork

Organisational skills

Willingness to learn

Face-to-face sales

FLT loading/unloading

Job description

Grant & Stone Building Supplies at High Wycombe is seeking a Counter Sales & Yard Operative to join our busy branch. This full-time, permanent role blends customer-facing counter sales with hands-on yard duties to keep operations running smoothly.

You will help customers, assist with stock, loading/unloading, and build product knowledge while working as part of a friendly team dedicated to excellent service.