Corporate Front Desk Lead — Reception & Operations

WSH Group; Manod; On-site; GBP 31,000 - 38,000; Full time

Benefits offered by this job

Rotational shift pattern

25 days holiday + Bank Holidays

Bupa Health cover

YuLife wellbeing benefits

Diversity & Inclusion

Job summary

Amplify in City of London is seeking a proactive Reception Supervisor to lead a small front-of-house team on a busy corporate floor. You will manage meeting bookings, visitor coordination, diaries and administrative tasks, delivering a warm, professional welcome to guests and executives.

This full-time role offers rotational early/late shifts, clear development pathways, and benefits including Bupa Health cover and wellbeing support.

Qualifications

• Experience in corporate reception or workplace hospitality.
• Experience supervising or mentoring a small team.
• Strong administrative and organisational skills.
• Excellent customer service with guest focus.
• Confident with Microsoft Office applications.
• Excellent written and verbal communication skills.
• High attention to detail with proactive mindset.
• Professional and able to engage stakeholders at all levels.

Responsibilities

• Lead and support a small reception team with high standards.
• Deliver a welcoming experience for visitors, employees and executives.
• Manage meeting room bookings, diaries and admin tasks.
• Coordinate meetings, catering and workplace services with internal teams.
• Handle shared inboxes and day-to-day requests efficiently.
• Prepare reports, maintain records and process invoices.
• Liaise with Facilities, IT, Catering and Office Management.
• Resolve operational issues proactively and professionally.
• Maintain reception procedures and security standards.
• Identify opportunities to improve processes and service efficiency.

Skills

Reception experience

Team supervision

Administrative skills

Customer service

MS Office

Written and verbal communication

Attention to detail

Stakeholder engagement

Tools

Outlook

Excel

Word

Teams

Job description

Amplify in City of London is seeking a proactive Reception Supervisor to lead a small front-of-house team on a busy corporate floor. You will manage meeting bookings, visitor coordination, diaries and administrative tasks, delivering a warm, professional welcome to guests and executives.

This full-time role offers rotational early/late shifts, clear development pathways, and benefits including Bupa Health cover and wellbeing support.