Guest Experience Specialist (Front Desk)

Amplify; London Borough of Hackney; On-site; GBP 30,000 - 37,000; Full time

Benefits offered by this job

Rotational shift pattern supporting in

Learning and development opportunities

Job summary

Amplify in Central London seeks a professional Receptionist to deliver exceptional service as the first point of contact for clients and visitors. You will manage calls, greet guests, and support office coordination with a proactive, friendly approach.

Ideal candidates have prior reception/front-of-house experience, excellent communication, strong organisation, and the ability multitask calmly in a busy environment. The role offers a competitive salary and opportunities for development.

Qualifications

• Previous receptionist or front-of-house experience preferred.
• Excellent communication and interpersonal skills.
• Professional and confident manner.
• Strong organisational skills and attention to detail.
• Ability to multitask and stay calm under pressure.
• Proficiency in Microsoft Office and general office systems.

Responsibilities

• Greeting visitors and creating exceptional first impressions
• Managing incoming calls and directing enquiries efficiently
• Coordinating meeting room bookings and preparing rooms as required
• Handling incoming and outgoing post
• Supporting administrative tasks and office coordination
• Maintaining a professional, organised, and safe reception area

Skills

Reception experience

Communication skills

Professional demeanor

Organisational skills

Multitasking under pressure

Education

Tools

Microsoft Office

Job description

Amplify in Central London seeks a professional Receptionist to deliver exceptional service as the first point of contact for clients and visitors. You will manage calls, greet guests, and support office coordination with a proactive, friendly approach.

Ideal candidates have prior reception/front-of-house experience, excellent communication, strong organisation, and the ability multitask calmly in a busy environment. The role offers a competitive salary and opportunities for development.