Control Room Manager

NatWest Group; Greater London; On-site; GBP 90,000 - 120,000; Full time

Job summary

NatWest Group is seeking a Control Room Manager to oversee complex conflicts of interest and information barriers, applying risk-based judgement across the bank. You will build strong networks with stakeholders at varying seniorities and deliver data-led guidance on Market Abuse and Conflicts risk.

You will provide policy expertise, identify emerging risks, escalate significant issues, and drive improvements in control room processes while collaborating across teams to evolve the function.

Qualifications

• Strong compliance advisory background with regulatory knowledge of market abuse and related frameworks.
• Experience in second line of defence and risk management.
• Ability to identify themes, risks and control gaps through MI and horizon scanning.
• Ability to escalate issues to senior management and drive remediation.

Responsibilities

• Providing data-led oversight and advice on Market Abuse and Conflicts risk management.
• Providing subject matter expertise to bank-wide control teams on policies, systems and processes.
• Identifying themes, emerging risks and control gaps through MI and horizon scanning.
• Escalating significant issues to senior compliance management and remediating with them.
• Providing regulatory and policy advice to employees and colleagues, including input into procedures.
• Applying risk-based approach to management and escalation of conflicts and information barrier issues.
• Driving continuous improvement and automation across Control Room processes and controls.

Skills

Compliance advisory

Stakeholder mgmt

Regulatory knowledge

Information barriers

Risk management

Education

CISI Certification (Compliance & Risk)

Job description

Join us as a Control Room Manager

• This is an opportunity for a highly self-driven individual to take on an exciting new career challenge
• You will build and maintain a wide network of stakeholders of varying degrees of seniority
• It's a chance to have a tangible effect on our customers, put your existing skills to the test and advance your career
• We're looking for intellectually curious individual who are comfortable challenging existing processes, working collaboratively across teams and contributing to the ongoing evolution of the Control Room function

What you'll do

As a Control Room Manager, you'll be identifying and managing complex transactional and employee conflicts of interest applying risk-based judgement to sensitive or ambiguous scenarios and establishing, monitoring and overseeing the effectiveness of the bank’s information barriers.

You'll also be maintaining the integrity of the bank's information barriers, monitoring and controlling the flow of confidential and inside information between our private and public side businesses.

Additionally, you'll be:

• Providing data-led oversight and advice on Market Abuse and Conflicts risk management to all functions and franchises
• Providing subject matter expertise to bank-wide control teams in relation to Control Room policies, systems and processes
• Identifying themes, emerging risks and control gaps through MI, stakeholder engagement and horizon scanning
• Escalating any significant issues to senior compliance management and liaising with them to appropriately remediate
• Providing regulatory and policy advice and support to employees and colleagues, including input into local business procedures
• Applying a proportionate and risk-based approach to the management and escalation of conflicts and information barrier issues
• Driving continuous improvement, simplification and automation across Control Room processes and controls, reducing friction in customer and employee journeys

The skills you'll need

To succeed in this role, you'll need a strong compliance advisory background with technical knowledge of market abuse regulation from a control room or compliance background, with an understanding of anti-bribery and corruption legislation and its interaction with banking activities.

You'll combine technical expertise in investment banking with strong judgement, stakeholder management skills and a pragmatic approach to commercially-balanced risk management.

You'll also need:

• Experience of oversight of business risk within a second line of defence role, particularly in relation to conflicts
• Knowledge of regulatory oversight and enforcement frameworks and expectations, including horizon scanning best practice
• Experience analysing complex issues, prioritising competing demands and making balanced risk-based decisions in a fast-paced environment
• Strong knowledge and experience in defining policies, controls and risk management frameworks
• An interest in process improvement, data-led oversight and technology-enabled compliance solutions
• The ability to manage your own workflow, to required deadlines
• To have a relevant CISI certification (Compliance & Risk), which is not essential, but if successful, we'd expect you to begin the certification pathway within one month of joining