Control Room Manager

NatWest Group; City of Edinburgh; On-site; GBP 70,000 - 110,000; Full time

Job summary

NatWest Group is seeking a Control Room Manager to identify and manage complex conflicts of interest, applying risk-based judgement to sensitive scenarios and establishing, monitoring and overseeing information barriers.

You will maintain integrity of information barriers and control flow of confidential information between private and public sides, while advising on Market Abuse and conflicts risk across functions.

Qualifications

• Strong compliance advisory background with knowledge of market abuse regulation.
• Experience in second line of defence or risk function.
• Ability to define policies, controls and risk management frameworks.
• Willingness to pursue CISI certification if not already held.

Responsibilities

• Identify and manage complex conflicts of interest using risk-based judgement.
• Maintain integrity of information barriers and monitor flow of confidential information.
• Provide data-led oversight on Market Abuse and Conflicts risk to all functions.
• Provide SME guidance to control teams on policies, systems and processes.
• Identify themes and emerging risks through MI and horizon scanning.
• Escalate significant issues to senior compliance management and remediate.
• Advise employees on regulatory and policy requirements; contribute to local procedures.
• Apply a proportional, risk-based approach to management and escalation of issues.
• Drive continuous improvement across Control Room processes and controls.

Skills

Compliance advisory

Market abuse regulation

Stakeholder management

Risk management

Regulatory oversight

Policy development

Data analysis

Process improvement

Education

CISI certification

Job description

Join us as a Control Room Manager

• This is an opportunity for a highly self-driven individual to take on an exciting new career challenge
• You will build and maintain a wide network of stakeholders of varying degrees of seniority
• It’s a chance to have a tangible effect on our customers, put your existing skills to the test and advance your career
• We’re looking for intellectually curious individual who are comfortable challenging existing processes, working collaboratively across teams and contributing to the ongoing evolution of the Control Room function

What you'll do

As a Control Room Manager, you’ll be identifying and managing complex transactional and employee conflicts of interest applying risk-based judgement to sensitive or ambiguous scenarios and establishing, monitoring and overseeing the effectiveness of the bank’s information barriers.

You’ll also be maintaining the integrity of the bank's information barriers, monitoring and controlling the flow of confidential and inside information between our private and public side businesses.

Additionally, you’ll be:

• Providing data-led oversight and advice on Market Abuse and Conflicts risk management to all functions and franchises
• Providing subject matter expertise to bank-wide control teams in relation to Control Room policies, systems and processes
• Identifying themes, emerging risks and control gaps through MI, stakeholder engagement and horizon scanning
• Escalating any significant issues to senior compliance management and liaising with them to appropriately remediate
• Providing regulatory and policy advice and support to employees and colleagues, including input into local business procedures
• Applying a proportionate and risk-based approach to the management and escalation of conflicts and information barrier issues
• Driving continuous improvement, simplification and automation across Control Room processes and controls, reducing friction in customer and employee journeys

The skills you'll need

To succeed in this role, you'll need a strong compliance advisory background with technical knowledge of market abuse regulation from a control room or compliance background, with an understanding of anti-bribery and corruption legislation and its interaction with banking activities.

You’ll combine technical expertise in investment banking with strong judgement, stakeholder management skills and a pragmatic approach to commercially-balanced risk management.

You’ll also need:

• Experience of oversight of business risk within a second line of defence role, particularly in relation to conflicts
• Knowledge of regulatory oversight and enforcement frameworks and expectations, including horizon scanning best practice
• Experience analysing complex issues, prioritising competing demands and making balanced risk-based decisions in a fast-paced environment
• Strong knowledge and experience in defining policies, controls and risk management frameworks
• An interest in process improvement, data-led oversight and technology-enabled compliance solutions
• The ability to manage your own workflow, to required deadlines
• To have a relevant CISI certification (Compliance & Risk), which is not essential, but if successful, we’d expect you to begin the certification pathway within one month of joining