Contracts Administrator

CC-Cousins; Rochester; On-site; GBP 22,000 - 27,000; Full time

Job summary

A leading company in facilities maintenance solutions is seeking a Contracts Administrator for their Fabric Department. The role involves managing job requests, ensuring compliance, and coordinating with clients and engineers. Ideal candidates are organized, proactive, and thrive in a fast-paced environment. Benefits include a pension scheme and holiday entitlement.

Benefits

Pension scheme

Statutory holiday entitlement plus bank holidays

Qualifications

• Entry level position requiring strong organizational skills.
• Experience in a trade environment preferred.
• Knowledge of construction or facilities management is advantageous.

Responsibilities

• Manage job requests and compliance documentation.
• Coordinate with teams and advise clients on job timelines.
• Update CRM systems and complete permits of work.

Skills

Strong communication skills

Problem-solving confidence

Excellent typing and attention to detail

Ability to work independently or in a team

Flexibility to adapt to workflow changes

Knowledge of construction/facilities management industry

Experience in a trade environment

Job description

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Base pay range

Salary up to 26,500K. Salary review at probation.

Hours:

Full Time - 8am - 5pm (4pm every other Friday)

About Us / The Role:

About CC Cousins: Rooted in traditional values and committed to delivering a comprehensive, personal service, CC Cousins is your premier choice for complete facilities maintenance solutions. We serve the commercial and retail sectors across Kent, London, and the Home Counties, offering services including drainage, plumbing, civil engineering, electrical work, landscaping, and more.

Join Our Team - Contracts Administrator: We seek a highly organized and proactive Contracts Administrator for our Fabric Department. Responsibilities include:

• Raising job requests and managing quoted works
• Ensuring RAMS are completed before site work
• Providing timely updates to clients and engineers
• Managing permits and compliance documentation

This role suits someone who thrives in a fast-paced environment and is passionate about delivering excellent service.

Primary Duties:

• Coordinate with Fabric Contracts team, helpdesk, and engineers
• Plan and schedule quoted jobs daily
• Advise clients on attendance dates and realistic timeframes
• Complete RAMS for quoted and reactive works upon client request
• Manage material delivery, checking 24 hours prior to job start
• Assist engineers with on-site queries via phone
• Respond to client inquiries, escalating as needed
• Update CRM systems (Job Logic)
• Complete all permits of work

Skills Required:

• Strong communication skills
• Problem-solving confidence
• Excellent typing and attention to detail
• Ability to work independently or in a team
• Flexibility to adapt to workflow changes
• Knowledge of construction/facilities management industry
• Experience in a trade environment

Hours of Work:

Monday to Friday 8am - 5pm / Alternating weekly: Monday to Thursday 8am - 5pm and Friday 8am - 4pm.

Benefits:

• Pension scheme
• Statutory holiday entitlement plus bank holidays

Additional Information:

Seniority level: Entry level

Employment type: Contract

Job function: Management and Manufacturing