Contract Performance Lead - Retail Excellence

Severn Trent; Shrewsbury; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading utility company in Shrewsbury is looking for a Contract Performance Specialist to manage a portfolio of complex contracts. You will be responsible for implementing best practices, maximizing performance, and fostering strong relationships with stakeholders. Strong communication skills, structured problem-solving abilities, and expertise in contract management are essential. Join us to contribute positively to the environment and community in an inclusive workplace with a commitment to employee engagement and support.

Benefits

28 days holiday + bank holidays

Annual bonus scheme

Family-friendly policies

Leading pension scheme

Sharesave scheme

Dedicated training and development

Electric vehicle scheme

Two paid volunteering days

Qualifications

• Ability to understand analytical output to inform change/improvement.
• Proven track record of managing a diverse contract portfolio.
• Strong character, positivity, and caring attitude.

Responsibilities

• Manage a portfolio of contracts within the Retail business.
• Implement best practices across contracts to maximize performance.
• Lead performance review meetings to drive partner performance.

Skills

Structured problem-solving skills

Strong communication skills

Knowledge of contract management

Expertise in service contracts

Understanding of Credit Management and debt

Job description

A leading utility company in Shrewsbury is looking for a Contract Performance Specialist to manage a portfolio of complex contracts. You will be responsible for implementing best practices, maximizing performance, and fostering strong relationships with stakeholders. Strong communication skills, structured problem-solving abilities, and expertise in contract management are essential. Join us to contribute positively to the environment and community in an inclusive workplace with a commitment to employee engagement and support.