Content Operations Executive

BBC Group and Public Services; London; Hybrid; GBP 27,000 - 33,000; Full time

Job summary

Join a dynamic and creative team at a leading content studio as a Content Operations Executive. This role offers the opportunity to manage and coordinate the launch of innovative digital products for global markets. You will lead cross-functional teams, ensuring seamless collaboration and effective communication throughout the launch process. The ideal candidate will possess strong organizational skills, a knack for problem-solving, and the ability to thrive under pressure. Be part of a company that values creativity and diversity, and contribute to shaping the future of digital content.

Qualifications

• Proven experience managing digital product launches and cross-functional teams.
• Strong organizational skills and ability to manage conflicting priorities.

Responsibilities

• Oversee planning and launch activities for FAST channels.
• Coordinate communication between diverse teams for smooth launches.

Skills

Digital Product Management

Stakeholder Engagement

Time Management

Problem Solving

Job description

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Content Operations Executive

Creative & Digital

Permanent - Full Time

London, GB, W12 7FA

Job Closing Date: 23/05/2025

THE ROLE

Job Reference: 23886

Band: C

Job Type: Permanent, full-time

Salary: £27,600 - £33,000 + London Weighting (£5,319), depending on relevant skills, knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insights.

Location: Office Base is London, Television Centre. This is a hybrid role and the successful candidate will balance office working with home working

ABOUT BBC STUDIOS

BBC Studios is a world-renowned content studio and channels & streaming business, powered by British creativity, with a reach that touches audiences in every corner of the globe.

We work with outstanding creative talent who are responsible for platform-defining shows from Strictly Come Dancing to Bluey, Prehistoric Planet to Planet Earth III.

The range and quality of our content is unsurpassed, creating critical and commercial successes and global phenomena.

From BAFTAs to RTS Awards, BBC Studios is Britain’s most awarded production company and the only producer with three of the top ten shows on IMDB; we’re the home of bbc.com, the widest-read English language news website in the world; and the UK’s largest distributor of British content.

BBC Studio’s Digital team owns and operates various channels and products across EMEA; managing the editorial, account management, marketing and business development strategies across the markets.

We are a dynamic and evolving team working across different regions and products to deliver growth and reach for BBC content.

THE ROLE

The Content Operations Executive will coordinate and deliver supporting activities related to launch of digital products for Global Markets, EMEA including FAST portfolio. That includes launch planning, resources, communications, teamwork, information collection and analysis, as well as coordination of activities in matrix structure to ensure timely launch of digital products.

Responsibilities:

Management of FAST channels planning and launch activities

• Oversee the end-to-end process for the pre-launch and launch of new FAST channels, as well as content refresh for existing channels.
  
  
• Coordinate pre-launch checks and timelines to ensure seamless collaboration between Content Operations, Compliance, Localisation, and other teams involved in the launch.
  
  
• Chair the weekly EMEA FAST Channels Ops meeting to track progress and align stakeholders.
  
  
• Chair the FAST Channels Compliance Team Meeting to track progress, prioritise activities, and assess the impact of compliance work on launch timelines.
  
  
• Liaise with the finance team to consolidate and secure pre-launch cost approvals.
  
  
• Serve as the primary contact for operations teams regarding vendor relationships with Amagi, including initiating Service Orders for new channel launches and troubleshooting for day-to-day launch activities.

Stakeholders Engagement and Communication

• Act as a central point of contact, providing updates on FAST launch activities and ensuring their smooth running, fostering effective communication between diverse teams, including FAST Editorial team, Content Operations, Compliance, Finance, and Technical Operations.
  
  
• Chair the monthly FAST New Business Priorities & Planning Meeting, ensuring alignment and prioritization of launches on the 30/60/90 days planning cycle.

Ownership of Launch Related Documentation

• Provide a high quality, user-friendly document management system, and ensure adherence to it, including ownership of the Monthly FAST Business Tracker and FAST Long-Range Tracker.

WHAT DOES IT TAKE?

ESSENTIAL CRITERIA;

• Proven experience managing digital product launches, including planning, coordinating cross-functional teams, troubleshooting issues, and improving workflows for successful delivery.
  
  
• Experience in chairing meetings, facilitating workshops, and driving stakeholders' alignment and priorities.
  
  
• Strong time management and organisational skills
  
  
• Demonstrable experience of working under pressure to tight deadlines and managing a high workload with conflicting priorities.
  
  
• Strong problem-solving abilities, adaptability, and attention to detail.

DESIRABLE CRITERIA;

• Experience working with FAST channels and an understanding of the digital content landscape is highly desirable.
  
  

LIFE AT BBC STUDIOS

We don’t focus simply on what we do – we also care how we do it. Our values and the way we behave are important to us. Please make sure you’ve read about our values and behaviours here .

The BBC is committed to building a culturally diverse workforce and therefore strongly encourages applications from underrepresented groups. We are committed to equality of opportunity and welcome applications from individuals, regardless of their background. More information on our D&I plan can be found here .

BBC Studios puts sustainability at the heart of everything we do both onscreen and offscreen, including delivering against the BBC Group’s science-based Net Zero targets. More information on sustainability at BBC Studios can be found here .

NEXT STEPS

We appreciate your interest in this position and understand how important this opportunity is to you. Due to the high volume of interest we may need to close the application period earlier than anticipated. This step is necessary to ensure we can provide a high level of attention and service to all applicants. Thank you for your understanding.

Please note: If you were to be offered this role, the BBC will conduct Employment screening checks which include Reference checks; Eligibility to work checks; and if applicable to the role, Safeguarding and Adverse media/Social media checks. Any offer made is conditional on these checks being satisfactory.

DISCLAIMER

This job description is a written statement of the essential characteristics of the job, with its principal accountabilities, incorporating a note of the skills, knowledge and experience required for a satisfactory level of performance. This is not intended to be a complete, detailed account of all aspects of the duties involved.

BBC Group and Public Services, Broadcasting House, Portland Place, London, United Kingdom, W1A 1AA. BBC Studios Distribution Limited, company no: 01420028, registered address: 1 Television Centre, 101 Wood Lane, London, United Kingdom W12 7FA.