Content Operations Executive - 3 month FTC

Informa Group Plc.; Greater London; On-site; GBP 30,000 - 50,000; Full time

Job summary

Join a forward-thinking company as a Content Operations Executive, where you'll play a vital role in delivering engaging digital and live experiences. This exciting position involves coordinating session footage, managing AV requirements, and ensuring smooth operations for high-profile B2B events. With a focus on organization and multitasking, you'll thrive in a dynamic environment while contributing to innovative festivals that drive industry advancement. If you have a passion for event management and enjoy working collaboratively, this role offers a rewarding opportunity to shine.

Benefits

Flexible Working

Private Medical Cover

Career Development

Generous Leave

Wellbeing Support

Share Schemes

Recognition Programs

International Collaboration Opportunities

Qualifications

• Highly organized administrator with excellent attention to detail.
• Experience in event management is desirable.

Responsibilities

• Coordinate session footage and manage approval of talk footage.
• Handle general administrative tasks related to content operations.
• Monitor social media posts made by speakers and hosts.

Skills

Event Management

Time Management

Communication Skills

Attention to Detail

Microsoft 365

G Suite

monday.com

Education

Experience in Event Management

Tools

monday.com

Microsoft 365

G Suite

Job description

Content Operations Executive - 3 month FTC

• Full-time

Informa Festivals marks an exciting new chapter in B2B events, bringing some of the world's most influential creative, technology, and business festivals together. We’re combining prestigious brands like Cannes Lions, Black Hat, Money20/20, and London Tech Week with cutting-edge marketing intelligence platforms and advisory services to deliver unmissable experiences and insights.

Our festival-led approach reimagines traditional B2B events, creating powerful, immersive experiences that drive innovation and industry advancement. Building on decades of expertise and powered by Informa's international reach, we're shaping the next generation of business festivals.

We’re part of Informa, a global business with a network of trusted brands in specialist markets across more than 30 countries, and a member of the FTSE 100 who are #3 in Glassdoor's Best Places to Work 2025 UK list.

As the Content Operations Executive, you’ll play a key part in delivering a smooth and engaging digital and live experience. You’ll coordinate session footage, stay in daily contact with the digital and video teams, and ensure everything is accurate and on schedule.

You’ll take ownership of key admin tasks such as tracking speaker info, creating forms, and updating schedules. You’ll also be involved in onsite planning, managing AV requirements, organizing photography, and monitoring social activity. If you thrive in a fast-paced environment, enjoy being organized, and like juggling multiple tasks, this is a great opportunity to shine.

Key Responsibilities

1. Digital Show: Communicate with the digital team about session inclusion in the digital show and schedule. Ensure seminar images are uploaded alongside sessions. Manage approval of talk footage, monitor live talk statuses, identify footage needing editing or with errors, and collaborate with the video team on edits.
2. Administrative Support: Handle general administrative tasks related to content operations, including tracking speaker registrations, updating the festival schedule weekly, and creating onsite materials like daily schedules.
3. Creating Forms and Testing Applications: Create and test forms on monday.com, collate completed information such as escorting lists and greenroom requirements, and manage the speaker survey.
4. AV and Onsite Planning: Collate technical packs for production teams, gather completed technical forms, and ensure all AV requirements are met.
5. Speaker Photography: Schedule photographers onsite, review photos, tag sessions and speakers, track missing photos, and communicate daily about photo quality.
6. Social Activity: Monitor social media posts made by speakers and hosts.
7. Communication: Send logistical correspondence to speakers and respond to customer queries via the team mailbox.

We seek a highly organized administrator with excellent attention to detail and time management skills, capable of managing multiple projects simultaneously. Experience in event management is desirable. The ability to work calmly in a high-paced environment and communicate confidently at all levels is essential. Familiarity with Microsoft 365, G Suite, and monday.com is preferred.

We offer a supportive and rewarding work environment with benefits including flexibility, community engagement, career development, generous leave, private medical cover, share schemes, wellbeing support, recognition programs, and international collaboration opportunities.

We value energy and ambition and encourage applicants who are eager to contribute and help make things happen. Informa is committed to diversity and inclusion, being an Equal Opportunities Employer. Full details on data handling are available on our website.