Content Design Lead for Public Sector Transformation

SR2; Scotland; On-site; GBP 32,000 - 54,000; Full time

Job summary

SR2 is seeking experienced Content Designers to support a major public sector transformation programme in Scotland. You will explore the existing content landscape, identify gaps, and shape improvements to ensure clearer, more accessible information.

The role focuses on establishing practical standards, ownership and ongoing governance for content across services. Work with Service Design, researchers and delivery managers in an agile setting, auditing content, driving strategy and facilitating

Qualifications

• Experience designing content within transformation programmes.
• Strong understanding of how content supports user needs.
• Ability to establish standards, ownership and governance for content.

Responsibilities

• Audit content across services and channels, identify gaps and risks.
• Recommend improvements to content structure, navigation and usability.
• Develop a content strategy aligned with programme priorities.
• Define ownership, approval and version control processes.
• Create standards and practices to improve consistency of online and offline content.
• Facilitate workshops with multidisciplinary teams to prioritise work.
• Collaborate in agile teams with Service Designers, Researchers and Delivery Managers.

Skills

Content design

Content strategy

Governance

User-centred design

Job description

SR2 is seeking experienced Content Designers to support a major public sector transformation programme in Scotland. You will explore the existing content landscape, identify gaps, and shape improvements to ensure clearer, more accessible information.

The role focuses on establishing practical standards, ownership and ongoing governance for content across services. Work with Service Design, researchers and delivery managers in an agile setting, auditing content, driving strategy and facilitating